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Posted: 30-Sep-25
Location: Morrisville, North Carolina
Categories:
Internal Number: 9999-INFOR-187448
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Workforce Optimization Consultant will play a pivotal role in optimizing healthcare operations by leveraging expertise in data analysis, process improvement, and
automation to enhance operational efficiency and patient care. This individual will focus on identifying inefficiencies, developing data-driven solutions, and implementing improvements related to workforce productivity and labor utilization.
Responsibilities:
Collaboration with Leadership: Provide ongoing workforce management-related expertise and support to executive leadership and management at each entity. Partner with System leaders to identify opportunities in financial operations and workforce management, including development of workforce standards, appropriate benchmarks, and business impact of system-wide operational initiatives. Collaborate with leaders across the System to ensure productivity and premium pay targets are communicated and built into processes. Identify productivity opportunities and recommend solutions to stakeholders to include staffing, scheduling, and skill mix.
Communications: Develop communications and agenda for workforce management agendas to be presented to decision makers and present information clearly and professionally to key stakeholders. Deliver data, reports, analyses, and other communications in a format that is easily understood by teammates at all levels of the organization. Provide regular status updates on productivity performance across the health system to varying levels of leadership.
Data and Benchmarking: Manage performance of productivity and premium pay utilization for all entities to assist leadership in monitoring operational and financial performance, evaluating opportunities for improvement. Develop internal benchmarking process and practices/opportunities for cross-departmental or cross-entity projects to streamline workforce management efforts.
Project Management: Participate in performance/process improvement initiatives, focusing on optimizing processes and reducing waste. Oversee workforce-related enterprise projects and perform regular reporting and ad hoc requests for leaders as requested. Lead or participate in projects to implement solutions to redesign care delivery, reduce manual tasks and improve efficiency.
Cross Functional Teamwork: Collaborate with other departments such as Human Resources, Nursing, and Finance to analyze productivity and premium pay management opportunities. Work closely with Human Resources to provide input on most critical roles to recruit based on workforce needs across system. Educate stakeholders on workforce productivity standards, tools, and processes and reinforce this as needed. Act as primary liaison with Productivity management with Stratajazz.
Other Information
Other information:
Education Requirements:
? Bachelor?s degree in an appropriate discipline such as Accounting, Finance, Business, Industrial Engineering, Healthcare Administration, or a closely related field.
Licensure/Certification Requirements:
? None required.
Professional Experience Requirements:
? Requires five (5) years in healthcare or similar data-driven environment role
Knowledge/Skills/and Abilities Requirements:
? Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and
make data-driven decisions to optimize productivity.
? Understanding of healthcare workflows, regulations, and challenges specific to the organization's
sector (e.g., hospitals, clinics, public health).
? Excellent written and verbal communication skills to interact with both technical and nontechnical stakeholders.
? Excellent interpersonal skills, with the ability to build relationships, influence others, and effectively communicate complex concepts to diverse audiences.
? Ability to work effectively with diverse teams across clinical, IT, and administrative departments.
? Proficiency in using databases, SQL, data visualization and analysis tools to extract insights from various data sources.
? Ability to plan, execute, and track projects effectively, ensuring success within budget and time constraints.
? Understanding of various technologies and the ability to integrate them seamlessly.
? Experience with benchmarking, productivity management, and decision support systems.
? Ability to communicate complex data and ideas and solutions in a clear, concise manner.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: System Nursing Administration
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $47.43 - $68.18 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.