All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development

Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Days

The community you'll be caring for:

• Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
• Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
• AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
• We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year

The role you'll contribute: The Post-Acute Care (PAC) Liaison will function as a patient advocate as it relates to coordination of post-acute care services with the members of the AHS Preferred Provider Network (PPN). This person will assist in identifying patients with post-acute care needs, will collaborate with multiple disciplines to coordinate post-acute services, and maintain the relationships with post-acute providers. This person will manage the daily activity of the PPN, including data collection and analysis, and work closely with the Transitional Care Coordinator (TCC) on readmission management and quality monitoring.

The value you'll bring to the team:

• Adheres to mandated federal, state, and local regulatory and statutory requirements as well as agency or facility compliance policies and procedures for referral processing.
• Follows up with PPN-affiliated patients and the respective post-acute care provider when patients are re-hospitalized during their post-acute care episode for quality assurance.
• Identifies patients with post-acute care needs and collaborates with Care Management, Care Navigation, and the Transitional Care Coordinator (TCC) to coordinate these services.
• Acts as a liaison between the hospital and post-acute agencies affiliated with the local Preferred Provider Network (PPN).
• Coordinates with Care Management and other departments to ensure seamless patient transitions.
• Monitors patient outcomes and satisfaction to improve post-acute care services.
• Develops and implements strategies to enhance the efficiency of post-acute care processes.
• Provides training and support to staff on post-acute care protocols and procedures.
• Other duties as assigned.
• Maintains a high level of competency, growth, and development.
• Promotes the growth of post-acute positive public relations and excellent customer service skills.
• Collects, analyzes, and presents PPN data to hospital and PPN agencies on a regular basis.
• Educates patients and families on the Preferred Provider Network and advocates on behalf of the patient.

The expertise and experiences you'll need to succeed :

Minimum qualifications :

• Technical/Vocational School Required
• 3 Work Experience Required
• Licensed Practical Nurse (LPN) Required
• LPN - Licensed Practical Nurse - State Licensure / Current registration with Florida State Board of Nursing Required

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Case Management

Organization: AdventHealth Orlando

Schedule: Full-time

Shift: 1 - Day

Req ID: 25038196

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.