Transport Dispatcher - Inova Transfer Center


Job Identification: 671332
Posting Date: 09/27/2025, 07:00 PM
Job Schedule: Full time
Locations:

Job Description:
The Transport Dispatcher coordinates and assists with prioritizing ambulance transportation for patients within the Inova Health System. This position also assists with coordinating critical care transports for Inova's specialty teams for patients internal to Inova and from our external care partners.

Job Responsibilities

• Answers, screens, and directs calls for general or emergency ground transportation.
• Enters transportation requests into brokerage software and tracks in progress transports for timely ETA's and re-broker as needed.
• Schedules pre-arranged pickup and drop-off while determining the appropriate level of care needed for the patient.
• Arranges specialty and critical care transportation. Communicates with multiple departments and EMS personnel.
• Communicates with nursing teams to inform of changes in ETAs or prioritization of requested transports.
• Assists with prioritization of transport requests to ensure timely transports of patients with interventional needs.
• Assists with coordination of critical care transfers and transport requests in partnership with Inova's specialty teams.
• Recognizes and assists with escalations of transport inquiries and challenges to appropriate vendor resources.
• May perform additional duties as assigned

Additional Requirements

Certification - Emergency Medical Technician upon startLicensure - N/AExperience - 1 year of EMS Dispatch/Transfer Center/Healthcare experience/EMT or higher certificationEducation - High School diploma or equivalent

About Us:
We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare.

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.


To apply, visit https://elar.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/671332/?mode=location







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