Description

Job Summary

Supports the business solutions within the Epic Non-Clinical applications including but not limited to Scheduling, Registration, Charges, and Health Information Management. Assesses, plans, develops, designs, implements, enhances, maintains, and supports these solutions using a variety of technologies.

Job Specific Duties

• Works on patient access related configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects.
  
• Translates user requirements into functional and technical design specifications and review with client(s) to ensure accuracy. 
  
• Serve as a mentor/subject matter expert to local and client-based team members. 
  
• Leads small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases. 
  
• Provides assigned on-site support during go-lives and system upgrades. 
  
• Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. 
  
• Takes full ownership of project or system and lead multiple projects from inception to delivery. 
  
• Helps governance, data definitions, data policies and data quality. 
  
• Sets processes and influence technology frameworks. 

Qualifications

Minimum Job Requirements

• Bachelor's Degree in Computer Sciences, Information Systems or related major (or) 4 years of IT experience in a technical role
  
• Epic non-clinical certifications in 2 modules
  
• 4-7 years of experience with implementations for large organizations
  
• 4-7 years of experience in change management processes for the success of IT projects
  
• 5 years of direct experience in healthcare information systems development, implementation, and supporting clinical application systems

Knowledge, Skills, and Abilities

• Direct client healthcare domain knowledge such as patient registration, scheduling, claims, charge review, etc.
  
• Experience in a complex setting such as Pediatric, tertiary, or quaternary health system preferred.
  
• Able to lead multiple projects from inception to delivery.
  
• Able to translate end user requirements to IT requirements and enhance requirements based on industry or domain knowledge.

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