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Patient Access Representative 1 - Per Diem, Evenings - Emergency Department - Chilton Medical Center
Atlantic Health System
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Details

Posted: 17-Sep-25

Location: Pompton Plains, New Jersey

Categories:

Operations

Internal Number: 21063

Job Description

Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution.

Principal Accountabilities: (including but not limited to)

  • The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system
  • Securing accurate information,
  • Interpreting and communicating patient responsibility
  • Obtaining accurate patient identification is essential for the financial and operational success of the organization
  • Greeting customers with a smile and address customers by name in a courteous, respectful and professional manner
  • Attempting to resolve customer questions and concerns
  • Adapting to changes in the work environment
  • Meeting shift expectations
  • Handling challenging customers
  • Obtains and verifies patient information for registration
  • Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims
  • Requests payment of financial dues from patient or guarantors
  • Obtains federally required and hospital related consents in a timely manner
  • Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.
  • Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations
  • Performs other related duties as assigned

Schedule:

  • Per Diem, Evenings
  • Schedule varies Monday- Friday
  • Weekends required
  • 3pm - 11pm

Qualifications

Required:

  • HS Diploma or equivalent
  • Ability to lift more than 25lbs if needed

Preferred:

  • Customer service experience
  • Electronic Medical Record (EMR) experience, preferably EPIC

Relevant Experience:

  • Minimum of 1+ years of experience in Patient Access, Medical Office, Health Insurance or relevant area.

About Us

At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

  • Morristown Medical Center, Morristown, NJ
  • Overlook Medical Center, Summit, NJ
  • Newton Medical Center, Newton, NJ
  • Chilton Medical Center, Pompton Plains, NJ
  • Hackettstown Medical Center, Hackettstown, NJ
  • Goryeb Children's Hospital, Morristown, NJ
  • CentraState Healthcare System, Freehold, NJ
  • Atlantic Home Care and Hospice
  • Atlantic Mobile Health
  • Atlantic Rehabilitation

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

  • 100 Best Companies to Work For (r) and FORTUNE(r) magazine for 15 years
  • Best Places to Work in Healthcare - Modern Healthcare
  • 150 Top Places to work in Healthcare - Becker's Healthcare
  • 100 Accountable Care Organizations to Know - Becker's Hospital Review
  • Best Employers for Workers over 50 - AARP
  • Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
  • One of the 100 Best Workplaces for "Millennials" Great Place to Work(r) and FORTUNE(r) magazine
  • One of the 20 Best Workplaces in Health Care: Great Place to Work(r) and FORTUNE(r) magazine
  • Official Health Care Partner of the New York Jets
  • NJ Sustainable Business
Located in Pompton Plains, New Jersey, Chilton Medical Center has been ranked the top mid-sized hospital in NJ for six years in a row, according to Castle Connolly. The Leapfrog Group gave us an "A" Hospital Safety Grade and we've received the Lifeline Bronze Receiving Quality Achievement Award from the American Heart Association. In addition, The Joint Commission recognized us as a Primary Stroke Center. We were awarded the American Heart Association/American Stroke Association's Get With The Guidelines(r)-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite. We achieved Magnet(r) recognition from the American Nurses Credentialing Center. ANCC's Magnet Recognition Program(r) identifies superior quality in nursing care and is the highest national honor for nursing excellence.

Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits
  • Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
  • Life & AD&D Insurance.
  • Short-Term and Long-Term Disability (with options to supplement)
  • 403(b) Retirement Plan: Employer match, additional non-elective contribution
  • PTO & Paid Sick Leave
  • Tuition Assistance, Advancement & Academic Advising
  • Parental, Adoption, Surrogacy Leave
  • Backup and On-Site Childcare
  • Well-Being Rewards
  • Employee Assistance Program (EAP)
  • Fertility Benefits, Healthy Pregnancy Program
  • Flexible Spending & Commuter Accounts
  • Pet, Home & Auto, Identity Theft and Legal Insurance

____________________________________________

Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

About the Team

Atlantic Health System is at the forefront of medicine, setting standards for quality health care powered by a workforce of more than 18,000 team members and 4,800 affiliated physicians dedicated to building healthier communities, the system offers more than 400 sites of care, including eight award-winning medical centers. Specializing in cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, women's health and rehabilitation medicine. Atlantic Medical Group, comprised of 1,000 physicians and advanced practice providers, represents one of the largest multi-specialty practices in New Jersey and includes finance, legal, marketing, human resources, talent acquisition, ISS and more. Caring for our patients, our team members and the communities we serve is our central mission.

Job Info

  • Minimum Salary (Hourly Rate): 18.500000
  • Maximum Salary (Hourly Rate): 27.580000
  • Assignment Category: Per Diem
  • Hours per Week: 0.01
  • Primary Shift: Evenings
  • Salary Admin Plan: CLE

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