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At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission.
Position Summary:
As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for.
What You’ll Do:
Float between the MyCare 365 locations of Brightleaf, Clayton, Riverwood, and Middle Creek
Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)
Support providers with procedures, exams, and follow-up care
Administer medications and vaccines under provider delegation
Coordinate referrals, lab orders, and patient education
Maintain a clean, safe, and organized clinical environment
Collaborate across departments to ensure smooth patient flow and continuity of care
What We’re Looking For:
Completion of an accredited Medical Assistant program
Current certification (CMA, RMA, or equivalent) preferred
Strong communication and teamwork skills
Experience in an ambulatory or outpatient setting is a plus
Commitment to WakeMed’s values of respect, integrity, and excellence
Why WakeMed?
We don’t just care for patients—we care for our team. Here’s what you’ll enjoy:
Free parking at all campuses
Health, Dental & Vision Insurance
6 free mental health consults through Lyra
MetLife Pet Insurance
403(b) retirement plan
PDO (covers vacation, sick time & holidays)
Tuition & Certification Reimbursement
Childcare partnerships with KinderCare & Bright Horizons
WakeWell Rewards & wellness programs
Professional development – we invest in your future
WakeMed Gives – employee assistance & education support
If you’re passionate about people, detail-oriented, and love being part of a team that’s committed to excellence, we’d love to meet you.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visitwww.wakemed.org.
EOE
Licensure
Not Applicable Education
High School Diploma or Equivalent Required Experience
1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program
At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the ...workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.We think it’s pretty simple – we care for our employees and our employees care for the community.