All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Days

Location: 1800 N HANCOCK RD, Minneola, 34715

The role you'll contribute:

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The diet clerk answers calls, enters patient menu selections, utilizes knowledge of therapeutic diets, and serves patients of diverse ages, cultures, and backgrounds. The diet clerk utilizes a computerized diet office application; is responsible for patient experience statistical metrics; updates patient accounts, verifies orders, prints tallies and tray tickets, generates reports, and enters metrics and financial drivers.

The value you'll bring to the team:

• Utilizes the electronic health record and foodservice/diet office applications to retrieve patient information and process nutrition orders to include diet orders, food allergies, oral nutrition supplements, and tube feedings.
• Responds to a high volume of calls from customers to include patients, visitors, nurses, and other healthcare staff to solve problems, answer questions, address needs, and offer service recovery.
• Applies knowledge of therapeutic diets and diet office application expertise to guide customers to select food items that align with the provider prescription.
• Creates foodservice production reports to inform supply and labor utilization for patient tray production
• May generate patient tray tickets, patient labels, and hospital population reports.

Qualifications

The expertise and experiences you'll need to succeed:

• Two plus years experience
• Two years of customer service experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Nutritional Services

Organization: AdventHealth Minneola

Schedule: Full-time

Shift: 1 - Day

Req ID: 25033643

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.