Supports Workday HCM, including data integration, reporting, and system configuration.

Participates in system enhancements updates and upgrades ensuring that the system is functioning per the specifications and users needs.

Develops advanced reports, including creating calculated fields and maintaining dashboards, to provide accurate data, analytics and insights to the HR team and the wider organization.

Monitors and tests business process workflows for both new and optimization of current configuration.

Documents system configuration changes in compliance with internal controls policies and procedures.

Provides end-user support, training, and documentation.

Creates EIB and mass data change templates and processes.

Supports projects related to HR, Payroll, Timekeeping, Absence, and Benefit systems.

Logs HRIS end user issues in the help desk tracking system. Follows up with users to ensure issues were resolved promptly. Assists with problem resolution for assigned systems and applications including but not limited to: Error reports, calls from caregivers, Payroll, and other data feeds, etc.

Supports multiple concurrent projects/systems, makes trade-offs, facilitates project meetings, meets tight deadlines, and escalates effectively in order to meet project timelines. Manages and mitigates project risks.

Serve as a subject matter expert for Workday, providing guidance and support to end-users, troubleshooting issues, and delivering training as needed.

Expands upon knowledge of HRIS and application design tools, and the ability to design, develop, test and support customization.

Partners with IT/Vendors in a responsive manner to implement and repair technology solutions.

Supports the vision, mission, and values of the organization in all respects.

Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organizations corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.

Preferred: Workday Pro, PHR, PMP, HRIT, or other technical certification.

Must be able to break down a problem or situation into its component parts, and identify implications, time frames and sequences, while remaining cognitive of the big picture.

Must have strong knowledge of system testing, best practices, and methodologies.

Must have excellent understanding of ERP business modules and tools.

Must be able to communicate effectively with internal and external audiences.

Must be able to maintain a high degree of professionalism and confidentiality, while maintaining outstanding customer relations and understanding of customer needs.

Must be self-directed, thrive in an unstructured environment, and handle ambiguity well.

Must have excellent analytical, problem solving and decision-making skills.

Must have strong team working and collaborative skills.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP