All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Days

The community you'll be caring for : 1053 MEDICAL CENTER DR, Orange City, 32763

The role you'll contribute:

This position is under the direct supervision of Radiology Registrar Office Coordinator. Performs radiology clerical functions, order entry, filing and report printing sorting and distribution. Greets patients at radiology reception desk, explaining exam preparation procedures and completion of appropriate history or other forms as needed. Interviews patient and/or families to complete the registration process. Registers patients for Outpatient Services. Obtains pre cert and/or authorizations, performs eligibility verification, requests and receipts payments of services and performs cashiering functions. Constant contact with patients, patients families, physicians offices, insurance companies and hospital staff. Reviews patient orders and contacts physicians offices as needed to clarify orders or to relay reports as needed. Coordinates with Technical staff as needed regarding patient status, wait times and scheduling issues. Answer telephones, transfers calls and relays messages as needed. Performs records release of radiology films and reports. Responsibility to adhere to the Florida Hospital Deland Corporate compliance plan, to the rules and regulations of all local, state, and federal agencies, and to the standards of all accrediting bodies.

The value you'll bring to the team:

• Answers telephone and greet patients, physicians and other staff in a prompt, courteous fashion. Relays messages, information and transfers calls as needed. Explain preparations and other procedures as needed. Enters patient orders and other information into the patient record via Cerner information system. Gives patients appropriate history/consent forms and assists in completion as appropriate for exam as scheduled.
• Assembles requisitions, folders, labels and patient questionnaires as needed for exam completion. Coordinates care of patients by communicating status of patient, waiting times, other scheduled procedures and clinical information to the technologist and patient floors as needed.
• Prints, sorts, files, faxes, and distributes radiology reports as per procedure. Calls reports to physicians or nursing floors as needed. Releases records, in accordance with applicable policy and regulations. Scans in outside films, setting up comparison studies as needed. Explains records release policy to patients and families as needed. Assists physicians and others in location of patient records. Completes requests for offsite films, transferring received images into PACs. Monitors patient waiting area, checking on patients waiting or otherwise needing attention.
• Contacts appropriate technologist or supervisor when orders are received requiring non-routine service. May call On Call staff or physicians as needed.
• Protects the financial standing for Florida Hospital DeLand by appropriately placing financial responsibilities and arranging payments on deposits due.

The expertise and experiences you'll need to succeed:

Minimum qualifications :

• High school diploma or equivalent required.
• A minimum of 6 months' experience in an office and customer service setting is required.

Preferred qualifications :

• Experience in computer programs (i.e., Outlook, Word, Excel, PowerPoint) is encouraged.
• Medical office experience desirable, with radiology experience preferred.
• Some experience in a hospital registration or collection area is preferred.
• Physician office experience is considered beneficial as well.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Radiology/Imaging

Organization: AdventHealth Fish Memorial

Schedule: Full-time

Shift: 1 - Day

Req ID: 25030325

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.