Summary

The NJ VA Healthcare System (level 1c affiliated teaching medical center consisting of 11 sites; serving approximately 60 -000 Veterans) is hiring for a Chief of Quality - Service - and Value (QSV). This position functions as an advisor - administrator - educator - consultant - and mentor. The QSV Chief is a leader that is responsible for population groups or integrated programs that cross services and/or discipline lines and - influence the organizational healthcare mission.

Qualifications

**This is an Open and Continuous Announcement. Qualified applicants will be referred on a continuous basis until the position is filled. The first round of applicants will be sent on 04/16/2025 for consideration.

Basic Requirements:

• English Language Proficiency
• In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
• OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
• Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
• (Reference VA Handbook 5005 - Appendix G6)
• OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
• Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
• Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
• Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
• The following Scope - Education and Dimension criteria must be met to qualify for Nurse IV: Scope: Executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross service and/or discipline lines and influence organizational mission and health care
• Education: Master's degree in Nursing (MSN) and 4 years of professional nursing experience - one of which is specialized nursing experience equivalent to Nurse III and meets all dimension requirements for Nurse IV
• OR Master's degree in a *related field with a BSN and 4 years of professional nursing experience - one of which is specialized nursing experience equivalent to Nurse III and meets all dimension requirements for Nurse IV
• OR a Doctoral degree in nursing and 3 years of professional nursing experience - one of which is specialized nursing experience equivalent to Nurse III and meets all dimension requirements for Nurse IV
• OR a Doctoral degree in a *related field with a BSN and 3 years of professional nursing experience - one of which is specialized nursing experience equivalent to Nurse III and meets all dimension requirements for Nurse IV
• *Note: Foreign education programs/degrees are not creditable as related degrees
• Dimensions: Leadership
• Leads health care delivery by leveraging evidence-based practices - industry-leading research - and innovative care models
• Drives a shared vision and successfully leads change to improve performance and attain measurable outcomes at the program or service level
• Business Acumen
• Transforms health care by implementing new processes - technology - informatics - and data analytics using business models and fundamental concepts of resource management at the program or service level
• Inspiring an Industry-Leading Culture
• Employs an industry leading - shared decision-making culture
• Cultivates a diverse and inclusive workforce that serves Veterans - families and caregivers of all backgrounds and builds trust - cultural competencies and catalyzes dynamic teams at the program or service level
• Communication and Relationship Management
• Directs the effective use of relationship management principles to achieve positive customer service experiences that are consistent with professional organizational values - beliefs and practices at the program or services level
• Professional and Social Responsibility
• Operationalizes a culture of holistic care - health advocacy and health equity
• Applies ethical principles in decision-making at the program or service level
• Advances nursing knowledge through health science research and the translation and dissemination of evidence into practice to maximize the value to Veterans and the community
• Preferred: CPHQ (Certified Professional in Healthcare Quality) Certification Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements: See handbook 5019

Duties

• The Nurse IV QSV Chief functions as an advisor - administrator - educator - consultant - and mentor who possesses a wide range of experience and leadership ability
• Practice is of an executive nature
• They must establish and maintain effective relationships with all levels of Veterans Integrated Services Network (VISN) and medical center personnel and relate effectively with customers - families - and the community as well as program and service leaders at the local and network levels
• The QSV Chief supports the integration and collaboration of nursing with other professional disciplines and functional areas in the mutual achievement of patient-centered and organizational goals
• As well as - interdisciplinary team members - including other program and service leaders at the facility and VISN
• Relating effectively with customers - families - and the community as well as program and service leaders at the local and VISN levels to continuously improve the quality of care and resolve staff and/or patient care issues is of upmost importance in this position
• This position practices within a complex - integrated environment and executes responsibilities that demonstrate leadership - experience - and creative approaches to the management of programs including accreditation and regulatory affairs - patient safety - risk management - utilization management - bed management - system redesign - high reliability organization (HRO) - quality data management and overall quality systems
• In the role - the Chief of QSV makes policy determinations and implements practices and strategies that enable high functioning leadership - continuous improvement and patient safety
• VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday 8:00 AM - 4:30 PM (unless the needs of the facility requires otherwise) Telework: Ad-hoc telework may be available
• Virtual: This is not a virtual position
• Recruitment Incentives: May be available for highly qualified selections
• Permanent Change of Station (PCS): Not authorized.