Job Description: We are seeking an experienced individual with a passion for preventing harm and promoting the delivery of safe, high-quality care in senior care and services through risk management, quality improvement and increased safety for residents, patients and staff. The ideal candidate will have an operations background and experience with risk management strategies and practices within the senior care and housing industry.

Essential Duties and Responsibilities:

• Support the risk management program, strategy and services for the Peace Church Risk Retention Group, a member owned and governed risk retention group, domiciled in Vermont, registered in 19 states and providing general and professional liability insurance and risk management services to Peace Church and other values aligned non-profit senior care and housing organizations.
• Demonstrate proficiency in organizational skills in administrative functions for the risk management program including tracking attendance at education, orientation of new members, and creation of processes to maximize engagement of member insureds.
• Perform onsite, virtual or telephone risk management and resident/patient safety consultations with member insureds.
• Serve as an advisor to the member insureds to support their risk management and patient/resident safety needs.
• Supporting member insureds in implementing risk management strategies and practices to mitigate future risks
• Prepare reports for member insureds which include recommendations, loss reviews, benchmarking data regarding member performance
• Provide counsel, education, support and recommendations and solutions to immediate problems for member insureds
• Provide oversight and collaborate with the risk retention groups business partners
• Provide leadership to the agenda and work of the risk management committee and the board of the risk retention group
• Analyze risk retention group incident and loss trends to help focus the risk management educational programming and support
• Maintain technical expertise and stay up to date on risk control issues, regulations and trends within the aging services industry
• Support member insureds in development and implementation of improvement recommendations through use of performance improvement projects
• Travel and manage travel schedule so as to maximize efficiency and minimize cost.
• Understand and follow member insured and company confidentiality and HIPAA policies

Skills, Knowledge and Abilities:

• Proficient in working with the following computer applications: Word, Outlook, PowerPoint, Excel, SharePoint and Teams.
• Experience working with event/incident reporting software preferred
• Excellent communication, interpersonal and consensus building skills
• Ability to work independently and as part of a team

Education and Experience:

• Minimum bachelor’s degree
• Operational experience in aging services or housing
• 3+ years of experience in risk control, healthcare delivery, risk management, patient safety and related insurance systems

About Resource Partners

Resource Partners provides specialized insurance and risk management programs serving the Peace Church denominations and other values aligned non-profit organizations within the senior housing & care and social services industries.

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