BJC Marketing and Communications is seeking an experienced Senior Internal Communications Strategist to lead Internal Communications efforts for our Community Hospitals and service line organizations. We are seeking a dynamic and solutions-oriented individual to lead the development and management of comprehensive internal communication strategies.

This role is important in fostering a connected, informed, and engaged workforce across diverse clinical and administrative environments. The ideal candidate will have a strong background in communications, communication planning, change management, and employee engagement within large, matrixed organizations.

This is an alternative work site opportunity; ideal candidates should be available for in-person meetings as frequently as monthly.

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Role Purpose

Lead communications for internal and/or external audiences that further the strategic goals and objectives of the organization. Projects may include newsletters, brochures, annual reports, other collateral materials, news releases, media relations, crisis communications support, social media and web content.

Responsibilities

• Leads and manages internal and/or external communications across multiple HSOs and/or on behalf of BJC Shared Services for the entire organization. Utilizes appropriate communication methods and tools to target information to diverse and segmented/targeted audiences. Manages work of C&M team members and Shared Services team members.
• Conducts and/or oversees research, interviews, writing, editing, approvals, coordination of production of collateral materials; or logistics surrounding proactive and reactive media opportunities, including crisis communications; assists HSO PIO in command center. Reviews/edits/counsels on revisions to ensure communications deliverables align with plan objectives and HSO strategic goals.
• Analyzes communications challenges and provides recommendations to HSO management, or other teams, regarding special communications needs to develop communication strategies and plans to support their business plans. Provides strategic counsel on issues management and crisis response. May serve as HSO spokesperson or PIO.
• Develops and implements multimedia projects/campaigns, events/media relations plans for internal and external audiences. Oversees project work assigned to other team members, including Shared Services resources. Accountable for client relations and overall results, including meeting or exceeding team and project deadlines.
• Identifies areas where there are opportunities to improve communication efforts. Creates and implements plans to effectively address deficiencies. Evaluates effectiveness and proactively seeks opportunities for ongoing improvement. Monitors and tracks internal and/or external communications issues and concerns, and prepares reports to support internal and/or external communications planning initiatives.

Minimum Requirements

Education

• Bachelor's Degree

Experience

• 10+ years

Supervisor Experience

• No Experience

Preferred Requirements

Education

• Master's Degree

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

About BJC HealthCare

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