QUALITY MANAGEMENT PROGRAM COORDINATOR
$137,761.54 - $167,450.00 Annually

Contra Costa Health is the largest county department in Contra Costa County with over 4,700 employees. Our mission is to care for and improve the health of all people in Contra Costa with special attention to those who are most vulnerable to health problems. We provide services through nine operational areas: Behavioral Health, Contra Costa Health Plan, Emergency Medical Services, Environmental Health, Hazardous Materials, Health, Housing & Homeless Services, Public Health, Contra Costa Regional Medical Center & Health Centers and Detention Health.

The Contra Costa County Health Services Department is offering an excellent employment opportunity for qualified individuals interested in the Quality Management Program Coordinator position. There is currently one (1) vacancy in the Behavioral Health Division based in Martinez, CA.

The Behavioral Health Division, in partnership with consumers, families, staff and community-based agencies, provides welcoming and integrated services for mental health, substance abuse, and other needs that promote wellness, recovery, and resiliency while respecting the complexity and diversity of the people we serve.

This position will work within the Behavioral Health Division within the Quality Management and Quality Improvement unit, reporting to the Behavioral Health Deputy Director or Designee. The Behavioral Health Plan includes both mental health services and substance use services, composed of county owned and operated clinics as well as dozens of contracting agencies.  

Behavioral Health is an expanding area within Contra Costa Health Services and is currently undergoing major system transformation under CalAIM and Behavioral Health Transformation (BHT). These initiatives call for increased focus on transparency and high-quality patient care with measurable and meaningful outcomes. This position will require strong leadership and quality improvement skills in making progress towards that end.   

We are looking for someone who:

• Has proficiency with data analysis
• Has a background in health care, particularly behavioral health
• Is flexible and has knowledge of quality management principles
• Has the ability to lead implementation of quality improvement efforts
• Has experience working in workplace safety and compliance
• Is able to work with program leadership on safety measures

What you will typically be responsible for:

• Developing and maintaining quality improvement plan
• Coordinating risk management activities as well as external reviews
• Designing and monitoring patient improvement projects
• Developing and maintaining collaborative relationships with program staff, contracting agencies, and CCH units
• Developing policies and procedures related to quality improvement processes
• Supervising subordinate staff
• Identifying and resolving quality of care issues

A few reasons why you might love this job:

• Your work will be impactful in contributing to higher quality of care for clients.
• You will work with a highly dedicated and diverse team of professionals who value the service of others.
• You will contribute to a dynamic organization that embraces creativity, learning, and mutual support
• You will have opportunities to grow your career!
• We offer fantastic and competitive health benefits, paid vacation/sick/personal/administrative leave, and a great retirement plan!

A few challenges you might face in this job:

• You will need to keep up to date with state and federal regulations in health care.
• You will face multiple deadlines and projects.
• You will be providing support for team members who provide direct services to populations experiencing complex needs.
• There will be multiple processes that you must learn and efficiently follow through on.

Minimum Qualifications:

Education: Possession of a Master's degree from an accredited college or university in nursing, behavioral science, business administration, public health, health care administration, or a closely related field.

Experience: Two years performing quality measurement or quality improvement activities in a health care or managed care setting or community mental health system.

Substitution: Possession of a Bachelor’s degree from an accredited college or university in one of the above noted fields plus two years of additional qualifying experience may be substituted for the Master's degree.

Desirable Qualifications:

• Certification in Quality Improvement (e.g. Lean Management)
• Experience leading major quality improvement efforts with successful outcomes
• Understanding public sector behavioral health either in a county or with a contracting agency

Closing Date: October 26, 2025

To read the complete job description and apply, please visit: https://www.governmentjobs.com/careers/contracosta/jobs/5088483/quality-management-program-coordinator?page=7&pagetype=jobOpportunitiesJobs or our Careers page at https://www.governmentjobs.com/careers/contracosta.

Equal Opportunity Employer