Overview

Schedule: Monday to Friday, 7:45 AM - 4:15 PM
Location: Meridian Crossing - Dermatology Department

Position Summary:
This role is responsible for facilitating patient flow from entry to destination in a timely, accurate, and professional manner. Key responsibilities include:

• Gathering financial and demographic information to create accurate patient records that support optimal reimbursement and clinical outcomes.

• Scheduling appointments and interviewing patients to collect appropriate medical information.

• Explaining departmental and hospital charges and policies.

• Validating and entering charges into relevant systems, and collecting necessary payments.

• Answering incoming calls and directing patients and visitors appropriately.

Qualifications:

• Education: High School Diploma or GED required.

• Experience: Prior experience in a healthcare setting preferred.

• Skills & Knowledge:

  • Ability to learn and retain medical coding (ICD-10, CPT) preferred.

  • Ability to interpret insurance information.

  • Knowledge of clinical practices and medical terminology preferred.

  • Basic proficiency in Microsoft Office (Word, PowerPoint, Excel).