All the benefits and perks you need for you and your family:

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift : Monday- Friday Full-time 8:00am-5:00pm

Job Location : Central Florida Division (Multiple Facilities)

The role you will contribute:

The Nursing Informatics Advocate Intermediate has an extensive understanding of healthcare applications in use at AdventHealth, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems. They are dedicated to facilitating a secure, effective, integrated electronic medical record system that continually improves outcomes, reduces cost, increases efficiency, and enhances user experiences. Primary responsibilities include collaborating with clinicians to design, test, train, implement, evaluate, and maintain clinical applications and other associated systems. This position cultivates strong, supportive relationships with executives, clinical leaders, and clinicians based on appropriate professional interactions, demonstrated ability to perform principal duties and consistent, timely follow-though. The Nursing Informatics Advocate Intermediate works independently on projects of moderate complexity and successfully engages in multiple initiatives simultaneously. They utilize the knowledge of clinical practice, computer science, and information technology to manage data and determine components that are suitable to build while maintaining alignment with the professional standards of clinical practice, AdventHealth policies, and identified best practices. They are responsible for coordinating with end users in the analysis and documentation of clinical workflows, performing gap analysis, identifying needed process changes, and developing future workflows during the implementation of new solutions or functionality. They communicate with They participate in the mentoring of new hires. They can communicate with all levels of hospital leadership and clinicians. The Nursing Informatics Advocate Intermediate serves as liaison between Nursing and AIT utilizing the hospital performance improvement process to achieve the goals of clinical operations and the Nursing Informatics Department. They identify opportunities for process improvement in support of key technology initiatives as it pertains to specified systems that help support our partners, team members, patients, and families. They provide 24hr on-call support to hospital facility nursing departments for a variety of clinical applications. They assist with executing change management strategies. They communicate project status with clinical informatics leadership, system leadership, operational owners, Project Managers, Process Architects and AIT members. They actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all.

The value you will bring to the team:

• Assesses clinical workflow processes, identifies gaps, defines necessary process changes, and develops future workflows for new solutions or functionality.
• Collaborates with departments, hospital leadership, end users, vendors, and associates to ensure effective and efficient operational system functions and workflow.
• Provides education on new applications or functionality, including train-the-trainer, Service Line Expert, upgrade, and other training as necessary.
• Shares application tips with clinicians to improve workflow efficiency and guide best practices.
• Assists customers with customization of the application for unique department scenarios using application tools within the electronic health record foundation.
• Monitors and analyzes aggregated data to identify trends related to clinical processes and outcomes resulting from information technology tools.
• Identifies and coordinates the management of risk and quality assurance issues, escalating unresolved problems to appropriate decision-making bodies.
• Provides consultation in process redesign and evaluation of clinical software products, contributing to standards, policies, and procedures.
• Other duties as assigned.
• Provides 24/7 on-call support to operations, including off-duty shifts, evenings, nights, and weekends, to fully support operations during major installs.
• Executes change management strategies, including communication, buy-in, training, and technical support, to enable smooth implementation of new application changes and enhancements.
• Communicates technical and business concepts and ideas effectively using oral and written modalities, including changes made in the application to site contacts and team members.

The expertise and experiences you'll need to succeed:

• Bachelor's of Nursing Required
• 5 Work Experience Required
• Industry experience with electronic medical records
• Advanced clinical knowledge of current healthcare practice and clinical workflows with conceptual and practical understanding of various training techniques for users with various learning styles
• Ability to map clinical processes, gather and analyze data, effectively present to clinical audiences
• Communication skills both written and oral, are professional and follow defined escalation process
• Expert conflict management skills
• Is accountable for realization of goals and defined metrics
• Methodically analyzes and evaluates business problems by defining the challenges, identifying alternatives, and making timely decisions
• Understands own strengths and development needs, learns from experience, and owns personal and professional development
• Creates an environment that values individual perspectives while driving towards common goals; assists teammates to achieve outcomes
• Ability to work in a fast-paced, collaborative team environment
• Basic competency in Microsoft Office applications
• Registered Nurse (RN) Required
• Driver's License (DL) Required

Preferred Qualifications:

• Master's of Nursing Preferred
• Informatics Nursing Certification (ANCC-BC ) Preferred
• Certified Professional in Healthcare Information and Management Systems (CPHIMS) Preferred
• Certified Associate in Healthcare Information and Management Systems (CAHIMS) Preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Clinical/Medical Informatics

Organization: AdventHealth Information Technology

Schedule: Full-time

Shift: 1 - Day

Req ID: 25038788

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.