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Posted: 02-Oct-25
Location: Durham, North Carolina
Categories:
Internal Number: 262104
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Working hours - Day shift. 2x12h and 2x8 h shifts. Every 3rd weekend, holidays per rotation.
7am-7:30pm x2 days/week
11am- 7:30pm x2 days/week
General Description of the Job Class
Perform varied clerical duties in support of general and special office activities to support the Nurse Manager in maintaining an efficient and effective operation.
Work Schedule
Various work schedule options include but are not limited to Weekend Option Days, Weekend Option Nights, and Weekday Day, Evening, or Night shifts. Shifts can be a combination of 12 hours and 8 hours. Weekend rotation is 2 weekends per month. The option is available to fill in when another staff member is off. This job is an essential position, which means that attendance is expected during severe weather.
Duties and Responsibilities of this Level
Meet the staffing needs of all hospitals within Duke University Health System.
Schedule or arrange activities effectively; make staffing assignments within the prescribed schedule.
- Coordinate with the clinical units, Operation Administrator, and staffing office managers to determine staffing needs and to assign clinical staff to the appropriate assignments.
- Document the clinical assignment using Excel.
- Document call-outs, and track all cancellations and absences of staff in the appropriate systems.
- Contact clinical units to assign clinical staff.
- Record the clinical assignments on the phone tree.
- Create evening and morning bed flow reports; edit and report.
- Attend bed flow meetings. Provide information regarding the availability of staff for upcoming shift(s).
- Enter staff schedules into the appropriate systems
- Document patient care cases on appropriate documents and file forms accordingly.
- Daily reconciliation of staffing assignments for all 3 hospitals within Duke University Health System.
- Verification of data on bed flow reports with identified unit Nurse Managers and Operations Administrator.
- Update staffing calendar on Excel spreadsheet.
- Reconciliation of payroll data, such as the correct cost center and special codes.
- Scan bed flow and daily patient sitter cases report information to the appropriate leadership.
Perform routine clerical and typing tasks involved in processing varied office materials such as form letters, requisitions, memoranda, and reports or summaries.
- Patient Attendant Reports
- Bed flow reports
- Compliance reports
- Daily Roster Reports to DRH and DRAL.
Prepare and/or compose routine and general correspondence in accordance with established procedures.
Performs other related duties as required.
Minimum Qualifications
Education
Work requires knowledge of basic grammar and mathematical principles normally equivalent to a high school education.
Experience
Work generally requires three months of clerical or general office support experience to become familiar with the activities involved with providing routine clerical support.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.