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Guest Relations Associate - North Hospital

Indiana University Health

Details

Posted: 02-Oct-25

Location: Carmel, Indiana

Categories:

Admin / Clerical

Internal Number: 406419

Overview

Schedule: Full Time Day Shift; Mon-Fri 7:30am - 4:00 pm

Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude.
* High School Diploma/GED required.
* Previous concierge level customer service experience preferred.
* Previous healthcare experience involving patient/public contact preferred.

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About Indiana University Health

Indiana University Health is Indiana’s largest and most comprehensive system. Additionally, IU Health - home to the IU Health Medical Center has been ranked #1 in Indiana for over a decade by U.S. News & World Report. A unique partnership with the Indiana University School of Medicine—one of the nation’s largest medical schools—gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training—advancing healthcare for all. At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross-training development.

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