Overview

Onsite at Bloomington RAHC. Hours are Mon, Tues, Thurs, and Fri from 6:30a-5p, no weekends or holidays.

Summary:

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include scheduling, registration, insurance verification, prior-authorization, financial counseling, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Responsibilities:

This position is responsible for delighting, registering, and resolving insurance alerts for our Multi-D Practice while using our '10 Elements' in every interaction.

Daily Responsibilities:

• Delighting our patients as they arrive to our practice.
• Obtaining and verifying information needed to complete an accurate registration.
• Obtain copayments at the time of the appointment when patients request.
• Along with entering payment within our financial systems.
• Working our 'Red Alerts' within our "Work Queue" to prevent insurance denials.
• Constant communication with clinical and non-clinical team members.
• Other duties as assigned.

Qualification/ Knowledge/ Skills/ Abilities:

*At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
* Requires working knowledge of patient registration and financial clearance.
* Requires a high level of interpersonal and problem solving skills.
* Requires effective written and verbal communication skills.
* Requires the ability to work within a team and maintain collaborative relationships.
* Requires the ability to take initiative and meet objectives.