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Veterans Affairs, Veterans Health Administration
Martinsburg, West Virginia
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Clarksburg, West Virginia
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Fargo, North Dakota
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Santa Monica, California
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Los Angeles, California
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Patient Service Representative
Summary: The Patient Service Representative is responsible for supporting licensed practitioners in delivering high quality medical care to all patients. This position is accountable for efficient patient care flow as well as non-clinical office functions. Responsibilities: Assists patients in the checking in/checking out process and completing necessary paperwork. Educates patients in post care instructions and their healthcare coverage responsibilities. Scans medical insurance information and obtains authorizations from insurance carriers for medications or make up referrals to specialists as needed. Scans lab reports, consultations, office notes, and messages for placement in appropriate charts. P
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