As part of our expanded relationship in 2026, Nemours Children's Health will begin offering new specialties at Wolfson Children's Hospital--including Genetics, Infectious Disease, Medically Complex Care, Nephrology, Neurosurgery, NICU, Physical Medicine & Rehabilitation, PICU, and Rheumatology--further strengthening our 30-year collaboration. This role is part of our growth with Wolfson Children's, aimed at elevating access to high-quality pediatric services in the region.

Primary Function:
Assists Nemours leaders by providing administrative support. Handles situations requiring knowledge of the overall function of responsibility, the overall organization's mission, structure, and culture. Acts as central point of contract for other departmental associates on departmental activities. Responds to inquiries and represents the leader in dealing with both internal customers as well as external contacts. Typical duties include maintenance of budget records; setting up meetings including meeting agendas; preparation of correspondence reflecting the wishes of the department and knowledge of the functions. May be assigned special projects.
Essential Functions:
1. Guide and process all aspects of the clinical schedules of the providers within the assigned divisions. This includes but is not limited to:
* Building templates in the EPIC system and submitting to the enterprise templating team
* Complete and submit call schedules for all providers within assigned divisions
* Submit clinic cancellations, both planned and unplanned
* Coordinate surgical schedules with outlook schedules
2. Manage administrative leader's schedules with consideration to priorities and time efficiency.
3. Handle incoming calls with courtesy, provide assistance and information as needed, page physicians as appropriate for provider-to-provider line
4. Coordinate business travel including airline reservations, hotels, auto rentals and conference registrations for providers
5. Prepare correspondence (Word), reports (Excel) and PowerPoint presentations along with occasional project work for Division Chiefs and administrative leaders of the assigned divisions
6. Assist with master templates and clinic closures as needed.
7. Assist with training duties.

Non-Essential Functions:
1. Orders office supplies and arranges office or equipment changes. Arranges for equipment service and repairs.
2. Arrange all new hire processing and facilitates on-boarding process for new hires.
3. Answers phone and performs other routine administrative functions.

Requirements:
High school degree required; associate's degree preferred
More than 3 years and up to 5 years