Overview

Responsible for assisting with the administration of all benefit programs including medical, dental, vision, life insurance, short-and long-term disability, and voluntary benefits. Plays a key role in reviewing and approving benefit enrollment events, entering, processing, and auditing employee-related information in various systems. Key to providing customer service for the department serving as a resource, providing guidance to employees regarding policies, procedures and systems. Responsible for accurate, high volume data entry and auditing related to benefit activities and processing into systems. Displays strong written and verbal communication, exceptional organizational skills, and the ability to work independently. Interacts with various benefits vendors to ensure the accuracy of system data and employee records of coverage. Researches and responds to questions from internal and external customers with appropriate written and verbal communication. Demonstrates organizational skills and the ability to work independently.
Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Not Applicable
Education

High School Diploma or Equivalent Required
Experience

2 Years Human Resources Or 2 Years Human Resources - Benefits Administration Required

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