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The Emergency Department Assistant (EDA) acts as the department receptionist. The EDA will answer and relay physician, patient and other department telephone calls, accepts and relays communications via FAX and in person. They must maintain a clean and orderly work station as well as maintaining adequate supplies, patient records, obtains previous patient visit records and EKG's, tracks and follows up in a timely fashion with addendum to medical records and performs duties as appropriate. They must maintain competency skills including the ability to interact with patients of diverse cultural backgrounds and ages.
Primary Duties & Responsibilities
Functions as a clerical resource to physicians, nursing staff and others for computer system access.
Greets visitors to the unit and assumes responsibility for responding to customer requests.
Resolves issues and concerns in a timely manner by reporting to the nurse manager or designee.
Works in collaboration with Inventory Control and Support Supervisor to assure that unit maintains a just-in-time inventory and is adequately supplied. Orders patient specific supplies as directed.
Responds to patient call light system and routes requests to appropriate staff.
Reviews CS-Link and notifies staff of STAT and urgent orders.
Answers and routes telephone calls and directs information appropriately utilizing telephone etiquette.
Performs all clerical functions necessary to process and maintain the medical record. Includes accessing Web for relevant clinical data and obtaining copies for patient chart.
Responsible for assisting with inventory control of operational and unit specific forms, medical records forms and office supplies. Completes reports as directed.
Functions as interdepartmental communication link for trauma, code white and critical pediatric patients and registration, assuring timely notification.
Monitors FAX machine and dictation printer for level of operations.
Prints and files pandemic run sheets.
Performs other duties as assigned.
Qualifications
Education, Experience, & Skills Requirements:
High School Diploma/GED required.
No experience required. Two (2) years of experience in a medical clerical setting or successful completion of an approved course in hospital clerical responsibilities preferred.
Strong interpersonal and communication skills desired.
Ability to provide and/or support a level of work excellence and accuracy; recognize and address flaws or errors that others may overlook.
Ability to use discretion and maintain privacy, confidentiality or anonymity.
High level of proficiency using Microsoft Windows and other Microsoft Office software: MS Excel, Outlook, Powerpoint Word, etc.
Be able to manage competing priorities, while being extremely adaptable and flexible and maintaining a positive work environment.
About Us
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the Team
Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.
Req ID : 12472 Working Title : Emergency Department Assistant - ED Nursing - Full-Time, On-Site, 10 Hour, Nights with Weekend Rotation Department : Emergency Dept Nursing Business Entity : Cedars-Sinai Medical Center Job Category : Administrative Job Specialty : Administrative Overtime Status : NONEXEMPT Primary Shift : Night Shift Duration : 10 hour Base Pay : $23.87 - $37.00