The Guest Attendant delivers a positive welcoming experience at critical points of first and last impressions- the entries and exits of the hospital campus. The Guest Attendant sets a positive, helpful and supportive tone in every interaction.
Responsibilities: 1.Serves as a resource and coordinating link in assigned areas. Proactively offers helpful information such as directions.
2.Screens and facilitates access for patients, families, and visitors.
3.Summons supplementary security assistance as required to quell disturbances and prevent unauthorized access.
4.Must have outstanding human interaction and communication skills.
5.Must be proactive, enthusiastic, helpful, and supportive.
6.Must be able to work independently or as part of a team.
7.Must be able to handle occasional stressful situations or tense interactions.
8.Other duties as required.
Other information: Technical Expertise 1.Previous customer service or equivalent experience is strongly desired.
2.Experience in healthcare is preferred.
Education and Experience 1.Education: High School Graduate or equivalent is required.
More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—...support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.
