BJC is seeking an IT Program Manager to join our IT PMO in a remote capacity (candidates must be located in MO or IL). In this role, you will lead and energize high-impact initiatives, including oversight of the BJC West IT Patient Experience Program and other key delivery areas, bringing greater visibility, structure, and measurable results. The ideal candidate is data-driven and metrics-focused, capable of defining meaningful KPIs to track progress and drive outcomes, while inspiring and empowering teams to maximize productivity, creativity, and collaboration. Experience managing Epic system initiatives is preferred, along with a proven ability to coordinate complex programs and influence stakeholders across multiple levels. This is an exciting opportunity for a motivated leader to make a tangible impact on the delivery of critical healthcare IT solutions.

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

By ""Caring for Systems that Care for People"", BJC HealthCare Information Services (IS) is a key enabler of the mission, strategy and operating excellence that is associated with BJC HealthCare. Information Services is comprised of over 650 individuals working together to provide effective delivery of system development, implentation and support as well as strategic IT planning and analysis to BJC's Hospitals and health Service Organizations.

Role Purpose

The Technology Program Manager is responsible for coordinating the teams who are working on the various technology projects with the goal in mind to ensure that all programs deliver the desirable outcome to BJC. This role is responsible for the strategic efforts of an initiative and project/program lifecycle (planning, executing, and closing programs); building program and project teams, and ensuring quality control throughout the program life cycles to complete programs according to plan and budget and require excellent stakeholder management and communication skills.

Responsibilities

• Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation. Manages the execution of business process improvements being enabled by technology.Develops graphical models of business processes to facilitate understanding and decision-making. Assesses the feasibility of business process changes and recommends alternative approaches.Selects, tailors and implements methods and tools for improving business processes at program, project or team level. Contributes to the definition of organizational policies, standards, and guidelines for business process improvement.
• Plans, directs and co-ordinates activities to manage and implement a technology program from initiation to final transition into operational, business-as-usual management.Plans, schedules, monitors, and reports on program-related activities and ensures appropriate and effective governance arrangements and comprehensive reporting and communication policies are in place and followed.Maintains an awareness of current technology technical developments that may provide opportunities to the programs. Ensures that technology programs are managed to realise agreed business benefits within agreed timescales.
• Sets policy and drives adherence to standards for systems development. Leads activities to make security and privacy integral to systems development.Identifies and manages the resources necessary for all stages of systems development projects and ensures that technical, financial and quality targets are met.
• Works with operational managers to ensure maximum improvements are made as groups of projects deliver their products into operational use.Communicates the change program vision to staff at all levels of the business and keeps a focus on business objectives.Maintains the business case for funding the program and confirms continuing business viability of the program at regular intervals.
• Collates information and creates reports and insights to support technology strategy management processes and roadmap. Develops and communicates to stakeholders plans to drive forward the strategic management approach and timetables related change planning and implementation. Provides support and guidance to help stakeholders adhere to the approach.Contributes to the development of policies, standards and guidelines for strategy development and planning.

Minimum Requirements

Education

• Bach Deg and/or Equivalent Exp

Experience

• 5-10 years

Supervisor Experience

• No Experience

Preferred Requirements

Education

• Master's Degree

Experience

• 10+ years

Licenses & Certifications

• Project Management Prof

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

About BJC HealthCare

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