Raleigh, North Carolina
Morristown, New Jersey
Durham, North Carolina
Wilmington, Delaware
Posted: 23-Sep-25
Location: Burlington, North Carolina
Type: Full-time
Categories:
Internal Number: 2531613
Labcorp, a leading global life sciences company, is advancing patient health and powering confident decisions through diagnostics and drug development. As part of our strategic transformation we are seeking a highly experienced and strategic Laboratory Operations Director to oversee and enhance the efficiency and effectiveness of our laboratory operations within DNA Identity/Consumer Genetics in Burlington, NC.
Work Schedule: Generally Monday - Friday (8a - 5p); flexibility required based on business needs
Job Responsibilities:
- Provide strategic leadership across seven operational teams: PreAnalytical, Customer Service (HLA, CG, Paternity), Clinical Trial Project Management, Purchasing & Warehouse (DNA/CG), UAT, Logistics, and Automations.
- Drive enterprise-wide alignment and execution across service lines to ensure consistent delivery and measurable ROI.
- Lead cross-functional initiatives to streamline workflows, reduce administrative overhead, and accelerate decision-making.
- Oversee vendor and resource management to support long-term innovation and sustainable growth.
- Collaborate with IT, Quality, and Regulatory stakeholders to ensure operational readiness and compliance.
- Champion automation and digital transformation initiatives to enhance scalability and delivery speed.
- Develop and implement performance metrics to monitor efficiency, quality, and customer satisfaction.
- Support business continuity planning and risk mitigation across operational domains.
- Stay current with industry trends and advancements to drive best practices in laboratory operations.
Requirements:
- Bachelor?s degree required, in a relevant scientific discipline preferred; advanced degree (MBA, MHA, or related) preferred.
- Minimum 10 years of progressive leadership experience in clinical laboratory operations, project management, or service delivery.
- Proven success managing cross-functional teams and driving enterprise-level transformation.
- Strong understanding of clinical trial logistics, customer service operations, and laboratory workflows.
- Experience with vendor management, automation technologies, and process improvement methodologies (e.g., Lean, Six Sigma).
- Excellent communication, stakeholder engagement, and change management skills.
- Demonstrated ability to lead in a matrixed environment and influence across departments.
- Familiarity with UAT processes, warehouse operations, and regulated environments (CLIA, CAP, IVDR) preferred.
- Strong analytical and problem-solving abilities.
- Exceptional communication skills, both written and verbal.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.