Overview

Position: PRN Registration Specialist

Department: Orthopedics and Sports Medicine
Location: Fishers MOB - Orthopedics Department (with travel to multiple locations)
Schedule: At least 16 hours per month; Monday-Friday, 8:00 AM - 4:30 PM
Benefits: This position is not benefits-eligible

Position Summary

The Department of Orthopedics and Sports Medicine is seeking a flexible and dependable PRN Registration Specialist to support patient registration and front office operations across multiple clinic locations. This role is essential in ensuring a smooth patient experience from check-in to check-out, while maintaining accuracy in financial and demographic data.

Key Responsibilities

Patient Reception & Check-In

• Greet patients and verify pre-registration details.

• Update appointment locations in Cerner.

• Scan insurance cards and photo IDs.

• Manage and distribute necessary paperwork.

Clinic Opening Duties (as needed)

• Arrive early to prepare the clinic environment.

• Turn on lights and TVs, unlock doors, check faxes, and retrieve records/referrals.

Check-Out & Scheduling

• Schedule follow-up appointments and provide appointment cards.

• Contact patients for rescheduling as needed.

Administrative Support

• Monitor and clear work queues.

• Respond to front office messages.

• Scan and manage medical records and documents.

Clinic Closing Procedures (as needed)

• Ensure all patients are checked out.

• Tidy the waiting area, power down equipment, and secure the clinic.

Qualifications

• Education: High school diploma or GED required.

• Experience: Prior experience in a healthcare setting preferred.

• Skills & Knowledge:

  • Ability to learn and retain medical coding (ICD-10, CPT) preferred.

  • Understanding of insurance information and clinical practices.

  • Familiarity with medical terminology.

  • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Other Requirements:

  • Flexibility to work across multiple locations.

  • Minimum availability of 16 hours per month.

  • Strong reliability, punctuality, and customer service orientation.