Salary range: $224,140 - $347,360/year

This position is eligible for in-state or out-of-state relocation assistance.

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: Chief Nursing Officer, Bend

REPORTS TO POSITION: Vice President, Hospital Administrator

DEPARTMENT: Administration

DATE LAST REVIEWED: September 2025

OUR VISION: Creating Americas healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring, Teamwork and Safety

POSITION OVERVIEW: The Chief Nursing Officer (CNO) of the Bend campus is the executive nursing leader responsible for the professional practice of nursing, patient care delivery, and advancing clinical excellence across all nursing services at the Bend campus. The CNO ensures alignment with system-wide nursing strategy, drives nursing excellence, and fosters a culture of accountability, teamwork, and continuous improvement.

The CNO has overall accountability for providing leadership, direction, and administration of day-to-day operations associated with direct patient care activities and clinical services at Bend campus. The CNO maintains standards for professional practice and regulatory compliance and is responsible for planning, budgeting, staffing, performance, and operation of assigned departments to meet organizational goals.As a visible and collaborative leader, the CNO cultivates a culture of trust, inclusion, and excellence, one that engages caregivers, empowers teams, and strengthens the patient and family experience. They build and sustain strong relationships with physicians, caregivers, and executive peers to advance nursing excellence and integrated care delivery.

The CNO drives nursing and clinical initiatives that support better health, better care, and better value, ensuring alignment with St. Charles strategic priorities. In collaboration with system Chief Nursing Officers, the Chief Nurse Executive, Chief Clinical Officer, Chief Medical Officers, and other organizational leaders, the CNO advances standardization, adoption of best practices, and continuous improvement to improve patient outcomes and caregiver experience. This position manages caregivers in assigned departments.

ESSENTIAL FUNCTIONS AND DUTIES:

Strategic & Clinical Leadership

• Develops and manages integrated nursing and clinical services at the Bend campus, ensuring alignment with system strategies and standards.
• Serves as a member of the hospital executive leadership team and represents the campus at system-level functions.
• Provides leadership that ensures patient care is consistent with organizational goals, actively participating in the collaborative development of health system and nursing strategies.
• Oversees nursing and patient care policies, procedures, and standards in accordance with the Oregon Health Authority, CMS, The Joint Commission, and other regulatory agencies, ensuring consistency across all areas of patient care.
• Analyzes and structures patient care delivery models and service areas for maximum impact on effective, efficient, and patient-centered care.

Quality & Patient Safety

• Coordinates operations across campus and system departments to provide evidence-based care that is safe, timely, effective, efficient, equitable, and patient-centered.
• Monitors and evaluates the quality, appropriateness, and cost-effectiveness of care delivered, and develops quality indicators and improvement strategies for nursing and clinical practice.
• Implements standards to ensure safe and effective nursing care in accordance with professional, medical, legal, and accrediting standards.
• Partners closely with the medical staff to integrate care delivery, strengthen satisfaction, and ensure clinical competence.
• Provides and maintains a safe environment for caregivers, patients, and guests.

People & Culture

• Maintains a core set of nursing leadership competencies in communication, relationship management, knowledge of the healthcare environment, leadership, professionalism, and business skills.
• Hires, directs, coaches, and evaluates the performance of direct reports, cultivating a high-performance team that meets organizational and departmental goals.
• Ensures caregivers are current with compliance, competency, and safety requirements, while fostering engagement, accountability, and professional growth.
• Builds positive working relationships with physicians, caregivers, and community partners, modeling collaboration and trust.

Operational & Financial Stewardship

• Develops and manages departmental budgets, ensuring accountability for achieving key performance indicators (KPIs) in quality, safety, experience, and financial outcomes.
• Creates cost-effective solutions for staffing, resource allocation, and workflow design to balance financial stewardship with high-quality care delivery.
• Monitors operational performance and implements corrective action plans as needed.

Professionalism & Continuous Improvement

• Supports and advances the vision, mission, values, and beliefs of the organization in all actions and decisions.
• Champions Lean principles of continuous improvement, serving as a visible leader and driver of change.
• Conducts all activities with the highest standards of professionalism, integrity, and confidentiality, ensuring compliance with all applicable laws, regulations, and organizational policies.
• Performs additional duties of similar complexity as assigned.

EDUCATION:

Required: Masters of Science degree in nursing. BSN considered with a Master's degree in healthcare administration, MBA or related field.

Preferred: Doctorate in Nursing Practice (DNP) or related discipline.

LICENSURE/CERTIFICATION/REGISTRATION:

Required: Current Oregon RN license. Valid Oregon drivers license and ability to meet SCHS driving requirements. Ability to travel to all SCHS worksites and applicable professional meetings, events, conferences, etc.

Preferred: Professional leadership certification (examples: CENP, CPHQ, FACHE, NE-BC).

EXPERIENCE:

Required: Minimum ten (10) years progressive nursing leadership, with at least five (5) years at a director level or above.

Preferred: Prior experience in a tertiary medical center.

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.

Never (0%): Climbing ladder/stepstool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP

OTHER POSITION INFORMATION:

SKILLS:

Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS.

Must be able to effectively interact and communicate with all levels within SCHS and external customers/clients/potential employees.

Must have strong team working and collaborative skills.

Must have strong attention to detail.

Must have excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.

Must have strong analytical, problem solving and decision-making skills.

Schedule Weekly Hours:

40

Caregiver Type:

Regular

Shift:

First Shift (United States of America)

Is Exempt Position?

Yes

Job Family:

CHIEF NURSING OFFICER

Scheduled Days of the Week:

Monday-Friday

Shift Start & End Time:

8:00am-5:00pm

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