Job Description

This Mid-level engineer in Technology is skilled to design, develop and implement automation solutions using RPA and AI tools/platforms which will help the organization to enhance operational efficiency, streamline administrative workflows, improve data accuracy and compliance, optimize resource management, and reduce operational costs.
This role will be responsible to lead troubleshooting of production issues involving off hours support as needed and provide break fixes. Participates in risk management activities and works on the remediation/mitigation plans.

Responsibilities:

• Understand the business needs of the client and mapping the To-Be process and translating the process into automated steps, supporting both to the functional and the technical part of the requirements.

• Working with stakeholders to define the manual rules used today to govern the process and then translating those rules into automated commands.

• Configuring new automated processes and objects using core workflow principles that are efficient, well structured, maintainable, and easy to understand.

• Creating robust attended and unattended automations using object cloning, keystrokes, image recognition, PDF, OCR screen scraping, exception handling, and other technologies.

• Develop and conduct test plans to include expected outcomes and identifying any possible exception (planned or unplanned).

• Participate in workflow redesign identifying alternative ways to improve efficiency and reduce risks.

• Stays up-to-date on a variety of technologies to recommend the best solution to meet a specific automation goal.

• Monitor and support automations in production. Problem solving issues that arise in day to day running of automated processes and providing timely responses and solutions as required.

Ideal Candidate:

• Experience working on RPA tools (like UiPath or Power Automate or Blue Prism or Automation Anywhere, etc.) and AI, Machine Learning, industry development standards and their implementation.

• Analytical thinking and problem-solving skills.

• Experience with process optimization.

• Ability to understand requirements documentation, functional specifications, high-level design documents and system documentation.

• Ability to change priorities quickly and have a capacity to handle multiple tasks simultaneously.

• Ability to self-manage projects, due dates, and communicate status.

• Ability to work under critical deadlines with heavy workloads as well as flexibility to work outside of normal business hours as needed.

• Strong understanding of software development concepts and procedures.

• Experience in identifying the root cause of RPA defects and providing timely resolution.

• Exposure to wide variety of technology problems and their solutions and use that to drive the adoption of best practices around coding, design, quality and performance in the team.

• Analysis and verification of technical requirements for completeness, consistency, feasibility, and testability.

• Identification and resolution of technical issues through unit testing, debugging, and investigation.

#LI-CM1

Job Requirements

Applicable Experience:

Job Details

The best place to get care. The best place to give care. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.