Full-Time, 40 Hours/Week

Day Shift

Onsite

Summary:

Serves as first point of contact for coordinating Radiology Services for out-patients, internal and external providers and other clinical and support staff. As a team member, you will work to provide the best care and services, to ensure customer satisfaction and a positive patient experience, upholding the Akron Children's Hospital's culture and values.

Responsibilities:

1. Manages complex scheduling and coordination of services for Radiology appointment requests.
2. Responsible for knowledge and understanding of clinical criteria warranting specific Radiology orders, and scheduling according to the Department of Radiology guidelines.
3. Responsible for verifying and ensuring that all patients' physician orders are received, written and ordered correctly and in accordance with Radiology guidelines and protocols.
4. Ability to communicate STAT results to providers and patients, while maintaining HIPPA compliance and demonstrating sensitivity to the patients and families.
5. Gathers appropriate registration information, including demographic and insurance verification to expedite the Authorization/ Pre-Certification process and to achieve optimal reimbursement.
6. Greeting and registering outpatients for their appointments that includes gathering accurate demographic and financial information or scheduling of walk-in patients.
7. Other duties as required.

Other information:

Technical Expertise

Full Time

FTE: 1.000000

Status: Onsite

About Akron Children's

More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—...support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.

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