Overview

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately. Precepts current Registration Specialist team members as requested by leadership.

• High School Diploma/GED is required.
• Prefer 1 or more years of relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).
• Requires CMAA certification. *Those in the Sr. Registration Specialist role at time of transition will be grandfathered to Level II and given priority to the certification Exam cohorts. They must successfully complete the certification exam (achieve certification) within one year of the on-set of career ladder implementation. Failure to achieve certification may result in a move to the Registration Specialist I role with the potential of a pay decrease.
• Must successfully complete Registration Specialist II Checklist.
• Time-of-service collections experience preferred.
• BLS Certification through AHA preferred.