Overview

Opportunity for hybrid schedule. Onsite training at the Engle Rd location in Ft. Wayne, IN OR the Revenue Cycle White River Blvd in Muncie, IN. Must be able to attend onsite trainings, meetings, and events as needed.

Hours are Mon-Fri 8a-5p.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Requirements: Customer service, scheduling, and call center experience.

*At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
* Requires working knowledge of patient registration and financial clearance.
* Requires a high level of interpersonal and problem solving skills.
* Requires effective written and verbal communication skills.
* Requires the ability to work within a team and maintain collaborative relationships.
* Requires the ability to take initiative and meet objectives.