Overview

Schedule: 24 hours per week
Shift: Can start as early as 6:30 AM and work as late as 5:00 PM (up to 8-hour shift)
Location: Primary Care - Hazel Dell
Benefits: Eligible

Position Summary

This role supports patient flow within the Primary Care department at Hazel Dell, ensuring timely, accurate, and professional service from point of entry to destination. Responsibilities include collecting financial and demographic information, scheduling appointments, and supporting clinical and reimbursement outcomes.

Key Responsibilities

• Greet and direct patients and visitors

• Schedule appointments and interview patients for medical and insurance information

• Explain departmental and hospital policies, including charges

• Validate and enter charges into appropriate systems

• Collect necessary payments

• Answer incoming calls and provide accurate information or direction

Qualifications

• Education: High School Diploma or GED required

• Experience: Prior experience in a healthcare setting preferred

• Skills & Knowledge:

  • Ability to learn and retain medical coding (ICD-10, CPT preferred)

  • Ability to interpret insurance information

  • Knowledge of clinical practices and medical terminology preferred

  • Basic proficiency in Microsoft Office (Word, PowerPoint, Excel)