Overview

Schedule: Monday to Friday, 8:00 AM - 4:30 PM
Location: Methodist Medical Plaza North
Work Days: No weekends or holidays

We are seeking a detail-oriented and customer-focused team member to support patient flow and administrative operations. This role is essential in ensuring accurate financial and demographic records, supporting clinical outcomes, and providing a positive experience for patients and visitors.

Key Responsibilities

• Facilitate patient movement from point of entry to destination in a timely and professional manner

• Interview patients to collect accurate medical, financial, and demographic information

• Schedule appointments and explain hospital policies and charges

• Validate and enter charges into appropriate systems

• Collect payments and provide receipts

• Answer incoming calls and direct patients and visitors appropriately

Qualifications

• High School Diploma or GED required

• Relevant experience in a healthcare setting preferred

• Ability to learn and retain medical coding (ICD-10, CPT)

• Ability to interpret insurance information

• Knowledge of clinical practices and medical terminology preferred

• Basic proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)