Details
Posted: 09-Sep-25
Location: Pompton Plains, New Jersey
Categories:
Allied Health
Directly interacts with the patient to provide for their nutritional and meal needs. Provides customer service in a way that exhibits the PRIDE values of the organization. Performs services to ensure optimal nutritional care and education of patients in accordance with established standards of care, compliance with the Joint Commission on Accreditation of Standards, state standards, and other regulatory requirements.
Principal Accountabilities:
1. Takes patient meal orders via phone and at the bedside.
2. Assists with meal selections while taking into consideration cultural and/or religious preferences.
3. Monitors patient meal tickets - this includes reviewing and modifying as needed to comply with prescribed diet order.
4. Processes new diets, changes, tube feedings and NPO orders efficiently while keeping accurate records.
5. Performs other related duties as assigned.
Required:
1. High School Diploma or equivalent.
2. 0-3 years of prior experience.
Preferred:
1. Prior experience in a call center other healthcare setting preferred.
At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
- Morristown Medical Center, Morristown, NJ
- Overlook Medical Center, Summit, NJ
- Newton Medical Center, Newton, NJ
- Chilton Medical Center, Pompton Plains, NJ
- Hackettstown Medical Center, Hackettstown, NJ
- Goryeb Children's Hospital, Morristown, NJ
- CentraState Healthcare System, Freehold, NJ
- Atlantic Home Care and Hospice
- Atlantic Mobile Health
- Atlantic Rehabilitation
We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.
We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:
- 100 Best Companies to Work For (r) and FORTUNE(r) magazine for 15 years
- Best Places to Work in Healthcare - Modern Healthcare
- 150 Top Places to work in Healthcare - Becker's Healthcare
- 100 Accountable Care Organizations to Know - Becker's Hospital Review
- Best Employers for Workers over 50 - AARP
- Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
- One of the 100 Best Workplaces for "Millennials" Great Place to Work(r) and FORTUNE(r) magazine
- One of the 20 Best Workplaces in Health Care: Great Place to Work(r) and FORTUNE(r) magazine
- Official Health Care Partner of the New York Jets
- NJ Sustainable Business
Located in Pompton Plains, New Jersey, Chilton Medical Center has been ranked the top mid-sized hospital in NJ for six years in a row, according to Castle Connolly. The Leapfrog Group gave us an "A" Hospital Safety Grade and we've received the Lifeline Bronze Receiving Quality Achievement Award from the American Heart Association. In addition, The Joint Commission recognized us as a Primary Stroke Center. We were awarded the American Heart Association/American Stroke Association's Get With The Guidelines(r)-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll Elite. We achieved Magnet(r) recognition from the American Nurses Credentialing Center. ANCC's Magnet Recognition Program(r) identifies superior quality in nursing care and is the highest national honor for nursing excellence.
Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
Team Member Benefits
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO STATEMENT
Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
Atlantic Health System offers outpatient nutrition services designed to help patients achieve a healthy, satisfying, and sustainable way of eating that fits individual lifestyles and food preferences. Our teams of registered dietitians are experts in medical nutrition therapy, diabetes education, preventative medicine, behavioral change strategies, adult and child weight management, integrative medicine and mindfulness training, and the latest nutrition research. With the aid of these tactics, they provide one-on-one nutrition counseling for patients looking to manage an existing condition or those who want to be proactive about their health. 
