All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Day, Monday-Friday 7:30am-4pm

Location: 501 Redmond Road, Rome, GA 30165

The community you'll be caring for: AdventHealth Redmond

The role you'll contribute: Responsible for ensuring patients are appropriately registered for all service lines. This position performs eligibility verification, obtains pre-certifications and authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, and clears registration errors. This role works on complex accounts and manages escalations from Consumer Access Specialists. This position assists with departmental training and quality audits. Additionally, this role maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and consumer access departments.

The value you'll bring to the team:

• Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and consumer access departments, which enhances the patient experience
• Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area.
• Contacts insurance companies by phone, fax, online portal, and other resources to obtain and verify insurance eligibility and benefits and determine extent of coverage within established timeframe before scheduled appointments and during or after care for unscheduled patients.
• Registers patients for all services by obtaining critical demographic elements and ensuring accuracy.
• Performs Medicare compliance reviews, eligibility checks, and completes Medicare Secondary Payer Questionnaires.

Qualifications

The expertise and experience you'll need to succeed:

• High School Grad or Equivalent Required
• 1 Year of Revenue Cycle Experience Required
• 1 Year of Customer Service Experience Required
• Associate in business, education, Health Services Administration, or related field Preferred
• 2 Years of Direct Patient Access Experience Preferred
• Certified Healthcare Access Associate (CHAA) Preferred
• Certified Revenue Cycle Rep (CRCR) Preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Patient Financial Services

Organization: AdventHealth Redmond

Schedule: Full-time

Shift: 1 - Day

Req ID: 25034737

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.