All the benefits and perks you need for you and your family:

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

The Epic Clinical Senior Analyst has a comprehensive understanding of system build and implementation, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems. They provide a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients' experiences. Primary responsibilities include collaborating with clinicians and end users of the system to design, build, test, train, implement, evaluate, and maintain Epic and other associated systems. The Epic Clinical Senior Analyst must utilize the knowledge of clinical practice, computer science, and information technology to manage data and determine components that are suitable to build while maintaining alignment with the professional standards of practice. They are responsible for coordinating with physicians and end users in the analysis and documentation of workflows, performing gap analysis, identifying needed process changes, and developing future workflows during the implementation of new solutions or functionality. The ability to communicate with all levels of hospital leadership, clinicians, physicians, and ancillary department staff is essential for this position.

Shift : Mon-Fri 8a-5p & On call

Job Location : Remote

The role you will contribute:

• Demonstrates advanced functional knowledge of Epic, applicable third-party solutions, and the Microsoft suite of products
• Serves as a lead member of the Clinical Applications Team, dedicated to the development of electronic documentation solutions that support clinical workflow and practice and align with the current best practice standards.
• Develops and maintain collaborative relationships with all stakeholders; meets with customers and sponsors to capture business & technical requirements
• Demonstrates knowledge of processes within the facility department; assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the implementation of new solutions or functionality
• Designs, builds and configures within assigned Epic system modules and any supporting third- party applications; develops and maintains system process documentation and outlines process steps using appropriate tools; identifies and implements requested changes to the system
• Designs and develops test scripts and materials for end-to-end workflow testing; Performs unit, system, and integration testing per standards, to include negative and regression testing; documents outcomes.
• Remains current on industry trends and vendor/application/system updates. Ensures that all software modifications/upgrades are working according to Epic specifications.
• Follows departmental standards for software configuration control, quality assurance and version releases; Provides documentation on system upgrades and new releases of Epic applications; provides training if required
• Troubleshoots issues or system deficiencies and initiates escalation procedures as required. Provides recommendations for resolution of the problems found
• Demonstrates advanced knowledge of processes within the facility department.
• Participates in or leads multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies. Communicates project status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
• Able to breakdown raw information and undefined problems into specific, workable components that in-turn clearly identify the issues at hand. Makes logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process.
• Provides guidance and acts as a resource for other analysts, project managers, and consultants
• Actively participates in project, team, departmental and other meetings as required. Reports status updates, accomplishments, task and any barriers to manager.
• Identifies and acts upon opportunities for continuous improvement.
• Encourages prudent risk-taking, exploration of alternative approaches, and organizational learning.
• Demonstrates personal commitment to change through actions and words. Mobilizes others to support change through times of stress and uncertainty.
• Participates in the on-call responsibilities in support of a 24hrs/7days-production systems environment; acts as the primary support contact for the application's end-users

The value you will bring to the team:

• Directs, implements, and manages knowledge-based information services for the system library. Provides technical and administrative support for these services. Serves as consultant for knowledge-based clinical references for AdventHealth facilities.
• Develops, implements, and manages projects in knowledge-based information, informatics, and the internet.
• Assists with resource acquisition and evaluation by: maintaining advanced knowledge of best practices and emerging trends in library information systems, information literacy, health information resources, copyright, medical education, and the role of technology; ensuring the current resource offerings are evidence-based, contemporary and in support of AdventHealths mission.
• Hires, trains, and guides library & information services staff in the provision of library and knowledge-based systems services.
• Provides library & information services to all AdventHealth employees.
• Maintains the system online catalog, the order of records/receipts, and subscriptions for AdventHealth facilities to ensure accurate and secure access.
• Assists with evaluating new methods and emerging knowledge-based information technology to determine compatibility, cost effectiveness, and potential benefit to AdventHealth. Plans, analyzes and evaluates library services on an on-going basis to ensure that information needs are being met and improve existing services or implement new services.
• Provides literature unavailable in the library through a nation-wide system of inter-library borrowing or on-line searches.
• Directs the daily operations of the AdventHealth library, manages professional staff, and supports local librarians with subscriptions and/or technical assistance with specific holdings.
• Provides orientation for nurse residency programs and graduate medical education programs and instructs users on library services, on-line databases, reference tools, policies and procedures, and copyright compliance.
• Oversee the maintenance and enhancement of library's operating systems and monitors operations.
• Maintains the system copyright permission repository for copyright permissions obtained for the system or local level.
• Maintains good relations with other departments/teams to enhance services and ensure linkage of services through individual, team, and group interaction with local, regional and system level.
• Manages the development and promotion of library resources by developing new library promotion strategies and materials of resources, such as new handouts, websites, displays, video education, or campaigns.

The expertise and experiences you'll need to succeed:

• Associate College Degree (A.S, Diploma, B.A., B.S. or 5 years commensurate experience) in a field of study such as business, IS, or a healthcare related Required
• Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations Required
• 0 Work Experience Required
• Epic Certification or ability to complete certification within 3 months of completing classes
• Advanced of Microsoft suite of products
• Demonstrated creative problem-solving approach and strong analytical skills
• Must have strong written and verbal communication skills
• Knowledge of clinical/technical workflow
• Work with minimal guidance
• Rapid learner

Preferred Qualifications:

• Associate College Degree (AS, Diploma, B.A., B.S.) Preferred
• Preferred: MyChart Bedside Badge
• Preferred: Epic Clinical Documentation
• 5 years of clinical or technical background preferred
• EMR application/implementation experience preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Information Systems

Organization: AdventHealth Information Technology

Schedule: Full-time

Shift: 1 - Day

Req ID: 25030514

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.