Job Description

The Ambassador is the initial, positive contact point for patient, visitor, and customer encounters. Duties include basic office procedures, telephone and face-to-face customer communications, and other clerical duties to support the facility. The Ambassador will be at specific entrances within the hospital and will provide a warm, professional, and friendly greeting to those who enter the building.

Shift: Saturday and Sunday 6:30am-7:00pm, 1 shift during the week - 36 Hours per week

• Ensure communication about visitor policy including optional masking.

• Ensure that necessary personal protective equipment is accessible for those entering the building at various entrances.

• Provide information and direction to any patient and/or visitor of the facility at an information desk.

• Locate patients on the computer and provide clear and concise information and direction to the visitor using various communication tools include oral and written directions.

• Receive and direct patient belongings or deliveries to the appropriate areas in the facility.

• May assist in escorting a visitor to a specific destination and should have a strong overall knowledge of the facility layout.

• Answer incoming phone calls and will take the necessary action on the calls as needed.

Job Requirements

Applicable Experience:

Job Details

The best place to get care. The best place to give care. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.