DEPARTMENTAL SUMMARY: The Food Services Department is a high volume service department that provides world class food and beverage services including patient room service, caf, deli and catering.
POSITION OVERVIEW: The Diet Aide is the patients first point of contact with the food service department, and serves as a customer service champion. The Diet Aide answers incoming room service calls from patients, nurses, and dietitians and places patient food orders. This position does not directly supervise any other caregivers.
EDUCATION:
Required: N/A
Preferred: High school diploma or GED
LICENSURE/CERTIFICATION/REGISTRATION:
Required: Current county food handlers card
Preferred: N/A
EXPERIENCE:
Required: N/A
Preferred: Minimum 1 year of hospital or nursing home with diet experience
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION
Skills:
General
Must have excellent communication skills and ability to interact with a diverse population and professionally represent
St. Charles Health System.
Ability to multi-task and work independently
Strong team working and collaborative skills
Ability to work in a stressful, fast paced environment while maintaining attention to detail and a high customer service level
Strong analytical, problem solving and decision making skills
Intermediate proficiency in Microsoft applications (Word, Excel and Access), and ability to track financial costing
Position Specific
Excellent customer service
Understanding of gavage feeding and special diets in a therapeutic environment
PHYSICAL REQUIREMENTS:
Continually (75% or more): Standing and walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level.
Rarely (10%): Keyboard operation.
Never (0%): Ability to hear whispered speech level.
DEPARTMENTAL SUMMARY: The Food Services Department is a high volume service department that provides world class food and beverage services including patient room service, caf, deli and catering.
POSITION OVERVIEW: The Diet Aide is the patients first point of contact with the food service department, and serves as a customer service champion. The Diet Aide answers incoming room service calls from patients, nurses, and dietitians and places patient food orders. This position does not directly supervise any other caregivers.
EDUCATION:
Required: N/A
Preferred: High school diploma or GED
LICENSURE/CERTIFICATION/REGISTRATION:
Required: Current county food handlers card
Preferred: N/A
EXPERIENCE:
Required: N/A
Preferred: Minimum 1 year of hospital or nursing home with diet experience
PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION
Skills:
General
Must have excellent communication skills and ability to interact with a diverse population and professionally represent
St. Charles Health System.
Ability to multi-task and work independently
Strong team working and collaborative skills
Ability to work in a stressful, fast paced environment while maintaining attention to detail and a high customer service level
Strong analytical, problem solving and decision making skills
Intermediate proficiency in Microsoft applications (Word, Excel and Access), and ability to track financial costing
Position Specific
Excellent customer service
Understanding of gavage feeding and special diets in a therapeutic environment
PHYSICAL REQUIREMENTS:
Continually (75% or more): Standing and walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level.
Rarely (10%): Keyboard operation.
Never (0%): Ability to hear whispered speech level.