• Leads the Behavioral Health Technician team to ensure consistent adherence to clinical workflows, therapeutic environment protocols, and documentation standards. Provides ongoing coaching, onboarding support, and mentorship to team members.
• Assists with patient care including obtaining and recording vital signs, maintaining patient documentation, and completing administrative duties.
• Establishes and maintains e?ective working relationships with healthcare providers, patients, and sta?.
• Fields patient phone calls promptly and professionally. Engages in patient communication, education, and support as directed by the healthcare provider or provider team.
• Participates in maintaining the therapeutic setting of the clinical space.
• Ensures cleanliness, adequate stock of supplies and functioning equipment in patient care areas. Replaces supplies depleted on a daily basis. Cleans and prepares patient care areas, equipment and tools. Completes shift opening and closing procedures.
• Follows established departmental policies and procedures, OSHA Rules and Regulations, environmental and infection control standards.
• Ensures compliance with local, internal, state, federal, and regulatory standards and compliance including quality assurance, safety, infection control, and environmental procedures in accordance with regulatory requirements.
• Performs other duties as assigned.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

• Two years of relevant experience of direct patient care or community behavioral health experience required
• Bilingual (Spanish speaking) preferred

• Basic Life Support (BLS) required
• Completed LivingWorks START preferred
• Completed Therapeutic Options? preferred
• Completion of QPR Training preferred
• Completion of LivingWorks ASIST training preferred
• Completion of Adult and/or Youth Mental Health First Aid training preferred

• N/A

Benefits at Vail Health Include:

• Competitive Wages & Family Benefits:
  • Competitive wages
  • Parental leave (4 weeks paid)
  • Housing programs
  • Childcare reimbursement 
• Comprehensive Health Benefits: 
  • Medical
  • Dental 
  • Vision
• Educational Programs: 
  • Tuition Assistance 
  • Existing Student Loan Repayment
  • Specialty Certification Reimbursement
  • Annual Supplemental Educational Funds
• Paid Time Off:
  • Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
  • 403(b) Retirement plan with immediate matching 
  • Life insurance
  • Short and long-term disability
• Recreation Benefits, Wellness & More:
  • Up to $1,000 annual wellbeing reimbursement
  • Recreation discounts
  • Pet insurance

About Vail Health

Vail Health, formerly Vail Valley Medical Center, is a nonprofit community health care system serving patients and guests from around the world. Locally operated and governed by a volunteer board of directors, Vail Health includes a 56-bed hospital, accredited by the Joint Commission. Our 24/7 emergency department in Vail is a Level III Trauma Center with a nearby helipad for necessary medical transports. Vail Health provides a wide array of services and access points including Beaver Creek Medical Center, urgent care clinics in Avon and Gypsum, our Edwards medical campus, Eagle Healthcare Center and a multispecialty clinic in Frisco. Howard Head Sports Medicine offers physical therapy services at 10 locations and works closely with our internationally renowned orthopaedic partners at The Steadman Clinic and Vail-Summit Orthopaedics. In addition, Vail Health's Shaw Cancer Center and Sonnenalp Breast Center are the region’s only fully accredited cancer treatment center and comprehensive breast center. The Vail Clinic, which was founded in 1965, officially became “Vail Valley Medical Center” in 1980, its first year as a full-service hospital. At that time, we had one primary locatio...n and 25 physicians. Today, Vail Health has locations in nine towns, nearly 1,000 employees, 260 physician partners and 85 volunteers. Vail Health is an equal-opportunity employer. The hospital is handicap accessible and adheres to the Americans with Disabilities Act. Smoking is prohibited in our facilities. This includes e-cigarettes.

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Connections working at Vail Health