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Laboratory Client Services Representative
Job Description The Opportunity: The Lab Client Services Representative will work in the inbound call center. In this role, they will be the primary point of contact for our patients and clients.Schedule appointments for all SL outpatient lab locations (Patient Service Centers)Addresses and documents client and patient inquiries via phone, email, and chatFollows department protocols for add on testingWorks a queue to resolve specimen issues (this may include problem solving, notifying the client, calling patients for recollection, transcribing orders, etc.)Fax lab results
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