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What you will be doing:

The Program Administrator is responsible for planning, implementing and administering the day-to-day operations of a recognized organizational and/or significant departmental program. The Program Administrator has the authority to make independent decisions related to program administration and contributes to the strategic planning, design, development and implementation of program objectives, procedures, processes and standards.

The program administrator is accountable for but not limited to:

• Proposes, develops, coordinates, and organizes resources to meet program objectives.
• Partners and collaborates with leadership and key stakeholders on the program's proposed scope and/or process changes. Responsible for developing or recommending process, improvement measures, coordinating program activities and timelines, and determining if resources meet program objectives and needs.
• Supports training needs and implements applicable education, training, on-boarding and/or mentorship pertaining to the program. 
• Researches, gathers, and summarizes data from various sources to evaluate program performance and/or program operations. Makes recommendations to management based on findings. May provide information to program participants, stakeholders, and/or cross functional teams.
• Identifies growth opportunities and efficiencies impacting the program and/or department's success
• Proposes and/or creates plans to achieve program objectives.
• Maintains data system integrity and ensures quality assurance measures are followed based on departmental and/or program standard operating procedures. May provide ad hoc reporting to support recommendations observed through trend analysis for future planning and enhancements.
• Monitors program to ensure appropriate governance and program compliance with internal policies and procedures as well as with local, state and federal laws; accreditation, professional and regulatory agency standards and licensure requirements as appropriate. 
• Assists and coordinates with monitoring, communicating process or compliance changes, and implementing plans to update processes. May assist with, or take corrective actions, as needed.
• Supports management with planning, monitoring and managing the program's fiscal budgets and financials
• Identifies program participants and stakeholders and leads cross-functional teams in the program's administration, maintenance or expansion.
• Interfaces with internal/external stakeholders to maintain and further develop program growth, community outreach activities, as well as relationship building and maintenance. Serves as the primary contact and resource for the program operations and administrative activities.
• Contributes to the program's communication documents including reports, policies and procedures, and other program materials
• May plan, lead, and/or assign program-related work to others.

Education & Qualifications 

• High school diploma/GED required
• Bachelor's degree in business administration, healthcare or another related field preferred.
• Minimum of 3 years of experience providing project support. 

Department Specific Duties:

• 3 years of healthcare experience preferred 
• Experience in creating presentations with reported data
• Professional communication skills
• Experience in creating and running projects independently