Summary

The Supervisory Social Worker functions independently as a supervisor for the Eastern Colorado VA Healthcare System - Primary Care Social Work Team. The incumbent is responsible for oversight & coordination of the Primary Care Social Workers under the direction of the Primary Care Program Manager. Duties include providing supervision to subordinate staff - personal management - & ensuring clinical & case management services are provided to Veterans assigned to Primary Care.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• English Language Proficiency: Candidates must be proficient in spoken & written English to be appointed as authorized by 38 U.S.C. § 7403(f)
• Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
• A doctoral degree in social work may not be substituted for the master's degree in social work
• Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work
• Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
• Current state requirements may be found by going to SW Licensure Summary by State
• Grade Determinations: Supervisory Social Worker - GS-12 Education and Experience: One year of experience equivalent to the GS-11 grade level
• Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment
• Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship - or equivalent supervised professional experience
• Licensure/Certification: Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure
• Demonstrated Knowledge - Skills - and Abilities: In addition to the experience above - the candidate must demonstrate all of the following KSAs: Ability to independently organize work - set priorities - and meet multiple deadlines
• Knowledge of supervisory duties which includes clinical supervision - consultation - negotiation with other departments and quality improvement
• Ability to ensure provision of clinical social work services
• Ability to provide staff training and development
• Skill in interpersonal relationships in dealing with employees - team leaders - and managers
• Preferred Experience: Current medical or hospital social worker
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• The full performance level of this vacancy is 12
• The actual grade at which an applicant may be selected for this vacancy is 12
• Physical Requirements: The work is sedentary
• Typically - the employee sits comfortably while working
• However - there may be some light exertion required when walking - standing - bending - climbing stairs - carrying of light items such as papers - books - small objects - or driving an automobile
• No special physical demands are required to perform the work
• Travel is required within the Eastern Colorado VA Healthcare Catchment area
• Incumbent must possess and maintain a current - valid - unrestricted valid state driver's license.

Duties

• VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU VA Careers - Licensed Clinical Social Worker: https://youtube.com/embed/U_xC25QsN0w Total Rewards of a Allied Health Professional Duties and skills needed to be successful in this position include - but are not limited to: The Supervisory Social Worker will function as the subject matter expert in addition to functioning as a supervisory Social Worker for their assigned teams and the greater Social Work Team
• The supervisory social worker works closely - in collaboration - with the PACT SW Program managers - to seamlessly manage the PACT SW team across 13 sites of care
• The Supervisory Social Worker will be assigned staff to supervisor - across up to 3 sites of care - this includes training and mentoring assigned staff
• The incumbent: Knowledge and ability to provide clinical supervision - consultation - and work across service lines and departments
• Skillful communication and ability to navigate interpersonal relationships and dealings with employees - team leaders - and managers
• Identifies areas for improvement - gather relevant data - assess the data - develop and implement ideas for improvement - and evaluate efficacy of improvements
• Will participate in program development and other special duties and projects as assigned by the Chief Provides supervisory leadership to the PACT Social Work Team
• Is an expert concerning the provision of case management services
• Will assist less experienced and less knowledgeable staff with complicated medical and mental health conditions
• Provides assistance for social work and other staff as needed or requested
• This includes the interpretation of VHA Directives - Medical Center Policies - Program Handbooks - and applicable state laws and guidelines
• Must possess and maintain a valid state driver's license and driving requirement of approximately 50%
• Regularly address the most difficult - challenging - complex - and acute patient care needs encountered in the Medical Center treatment areas and communities served - including special populations
• Coordinates and collaborates with the facility level case management teams to include nurse and social worker case managers
• Establishes collaborative relationships with physicians - psychologists - pharmacists - and other disciplines to foster their involvement in the case management of Veterans
• Advocates on behalf of case management services and facilitate communication with facility executive leadership on case management strengths and challenges
• Collaborates with internal stakeholders to assess case management composition - structure and services to identify promising practices and gaps in case management services
• Identifies opportunities to enhance communication - collaboration and coordination across the care continuum
• Education - Coaching - Consulting and Mentoring: Directs activities to maximize effectiveness - efficiency and continuity of care for veterans
• Provides case management services to those veterans at high social - psychiatric - or medical risk - serving as the liaison to other treatment programs
• Represents the program in contacts with other agencies and the public
• Provides orientation and on-going training to social workers and interdisciplinary team members
• Develops - plans and facilitates in-service training programs and works with individual staff to identify learning needs and necessary educational programs and literature to meet their needs in order to develop their professional/clinical knowledge and skills
• Constructs orientation schedules and time frames for meeting competencies and VACO licensing and certification standards are established for new social work staff
• Serves as a mentor to other social workers - particularly those at the entry level
• Program Evaluation: Provides timely and accurate information both verbally and in writing for reports to leadership
• Develops and implements program specific guidelines and policies as required
• The incumbent keeps staff fully informed at monthly staff meetings of changes as they occur within their program
• Explains Veteran's treatment and progress to third parties as appropriate
• Manages the quality control and evaluation of the professional services provided
• Devises methods of obtaining data and evaluates data to determine the effectiveness of treatment
• Coordinates team reviews of medical records and assures that the documentation of the assigned staff reflects the services provided and meets requirements of JCAHO - VHA - Medical Center - and Care Management and Social Work Service documentation policies and standards
• Performs other duties and tasks for the good of the service - as assigned
• Work Schedule: Monday-Friday
• 8:00am-4:30pm Telework: Available Ad-hoc Virtual: This is not a virtual position
• Functional Statement #: 61025-0 Permanent Change of Station (PCS): Not Authorized