Overview

• Schedule: Monday to Friday, 8:00 AM - 5:00 PM
  No weekends or holidays required.

• Location: Primary Care - Fishers

• Amenities: Free parking, on-site cafe, and gym

Role Summary

This position supports patient flow from entry to destination in a timely, accurate, and professional manner. Responsibilities include:

• Gathering financial and demographic information to ensure accurate records and optimal reimbursement

• Scheduling appointments and interviewing patients for medical information

• Explaining departmental/hospital charges and policies

• Validating and entering charges into appropriate systems

• Collecting necessary payments

• Answering incoming calls and directing patients and visitors appropriately

Qualifications

• Education: High School Diploma or GED required

• Experience: Prior experience in a healthcare setting preferred

• Skills:

  • Ability to learn and retain medical coding (ICD-10, CPT preferred)

  • Understanding of insurance information and clinical practices

  • Familiarity with medical terminology preferred

  • Basic proficiency in Microsoft Office (Word, PowerPoint, Excel)