Overview

The Heart Failure Center is seeking a compassionate and detail-oriented Medical Assistant to join our care team. In this role, you will support providers and clinical staff in delivering high-quality care to patients living with heart failure. This is an excellent opportunity for someone who is eager to learn, values teamwork, and is passionate about making a difference in patients' lives.

Schedule:

• Full Time
• Day Shift
• 40 Hours Per Week
• Tuesday - Friday; 7:00 a.m. - 5:30 p.m.
• No Weekends/Holidays

Qualifications:

• Professional customer service experience required
• Previous medical experience is a plus, but not required
• Must be willing to learn, collaborate, and help create a positive team culture

Responsibilities:

• Rooming patients and preparing them for provider visits
• Taking and recording vital signs
• Performing EKGs
• Assisting with scheduling and patient follow-up
• Providing professional and compassionate support to patients and their families
• Supporting providers and team members with office tasks and clinical needs

Why Join IU Health?

As Indiana's largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program - Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Description:

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. May precept current MA team members or MA Externs as requested by leadership.

* AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
* High school diploma or equivalent required.
* Graduation from a Medical Assistant program preferred.
* Knowledge of OSHA, CLIA, and ADA required.
* TB validated (to administer or read) or validation obtained within 6 months of hire may be required.
* Knowledge of ICD-10 and CPT coding preferred.
* Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
* Knowledge of standard laboratory and medical procedures.
* Knowledge of insurance plans and third-party payers.
* Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
* Requires basic math and accurate data collection and entry skills.