Job Description

Models the SLHS Leadership Competencies and core values including professionalism innovation adaptability independent judgment and solid decision making skills. Accountable for the development implementation and evaluation of the care provided on the patient care units consistent with the established strategic plan goals and objectives for Patient Centered Care. Works in collaboration with nursing leadership to identify areas of improvement regarding practice policies and processes. Supports optimal care that requires specialized knowledge critical thinking and skills based on principles of psychological social physical and biological sciences that utilize the nursing processes. Drives employee engagement and retention. Collaborates with multidisciplinary team to exceed customer expectations in a patient centered and healing environment. Maintains all clinical competencies if required due to size and structure of the unit and may occasionally be counted in staffing.

In Population Health setting, the Nurse Manager provides support for the day to day operations including scheduling, outreach, and assignments. Working with the Director of Population Health, this role is the main contact for the interdisciplinary team, responsible for training and oversight of new hires and ongoing staff, including Nurses, Medical Assistants and Community Health Workers. The Nurse Manager, as part of the leadership team, facilitates relationships with providers, health plans, vendors, facilities and community organizations. Requires 5+ years of clinical practice in a hospital, clinic, home care, or nursing home setting and 2-3 years of increasing supervisory or management experience in a health care setting.

• Provide operational support for the Vice President and Director of Population Health
• Ensures an atmosphere of open communication, teamwork, and empowerment to make informed decisions
• Collaborates with Director of Population Health in analyzing reviews, metric data, and chart audits and uses that information to identify opportunities for improvement
• Collaborates with Director of Population Health on overall budget for Care Management
• Oversees Saint Luke's At Home position control and hiring of new staff
• Contributes to the clinical, quality and financial outcomes of the Population Health Department
• Interface/collaborate with contracted health plan contacts on patients referred to Saint Luke's At Home program
• Assist with strategy and process development, and implementation, including measurement of outcomes
• Assures proper documentation is completed by providers and staff
• Monitor Daily Dashboard and other performance and operational reporting to take appropriate action based on the data
• Assist Referral Specialist to schedule urgent visits for providers from on-call and during business hours
• Represent Saint Luke's At Home at provider, vendor, facility and health plan meetings as assigned/requested
• Ensure ordering and maintenance of all medical supply needs
• Maintain staff PTO to ensure adequate staffing
• Maintain on-call schedules/calendars for Providers and NPs
• Maintain Provider schedules for meetings, PTO etc.
• Maintain quality of services through audits and education
• Maintain HIPAA compliance as it relates to member care
• Other duties as assigned

Job Requirements

Applicable Experience:

Job Details

The best place to get care. The best place to give care. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.