Summary

This position will serve as a Lead Health Technician within Surgical Care - at Phoenix VA. Assist with technician oversight such as work assignments - monitoring work flow - providing input on performance - resolving daily workplace issues - and maintaining efficient flow of patient care. The 2-page Resume requirement does not apply to this occupational series. For more information - refer to Required Documents below

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• English Language Proficiency: Health Technician (Optometry) candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f)
• Certification: All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO)
• The COA certification is JCAHPO's entry-level certification examination for a Health Technician (Ophthalmology)
• Experience and Education: Experience
• One year of experience in a health care field - such as but not limited to nursing - medical assistant - or health technician
• OR Education
• Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree
• OR Experience/Education Combination
• Equivalent combinations of experience and education are qualifying
• Examples are listed below: 2 (a) Six months of experience in the health care field
• and one year above high school
• or (b) Six months of experience in the health care field and successful completion of a course for health care technicians - hospital corpsmen - medical service specialists - or ophthalmology technicians given by the U.S. Armed Forces
• or (c) Six months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting
• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
• Grade Determinations: In addition to the basic requirements for employment - the following criteria must be met when determining the grade of candidates
• GS-09: Experience
• One year of experience equivalent to the GS-8 grade level
• Demonstrated Knowledge - Skills - and Abilities (KSA)
• In addition to the experience above - the candidate must demonstrate all of the following KSAs: 1
• Ability to work with a team to provide technical guidance - plan - organize - and coordinate activities of a Health Technician (Ophthalmology) in order to effectively complete job duties of assignment such as distributing workload - monitoring the status and progress of work - monitoring accuracy of work - etc
• 2
• Ability to communicate effectively in order to meet program objectives
• This may include preparing reports in various formats and presenting data to various organizational levels 3
• Ability to assist in Health Technician (Ophthalmology) development - outcome management - and strategic planning
• and 4
• Ability to act as liaison between Health Technicians (Ophthalmology) to resolve informal employee complaints and concerns
• Preferred Experience: Ophthalmology clinical setting experience
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements: See VA Directive and Handbook 5019.The full performance level of this vacancy is a GS- 09.

Duties

• Duties include - but are not limited to: Work with a team to provide technical guidance - plan - organize - and coordinate activities of a Health Technician (Ophthalmology) in order to effectively complete job duties of assignment such as distributing workload - monitoring the status and progress of work - monitoring accuracy of work - etc
• Communicate effectively in order to meet program objectives
• This may include preparing reports in various formats and presenting data to various organizational levels
• Assist in Health Technician (Ophthalmology) development - outcome management - and strategic planning
• Act as liaison between Health Technicians (Ophthalmology) to resolve informal employee complaints and concerns
• Assist with technician oversight duties including: making work assignments - monitoring work flow - providing input on performance - resolving daily workplace issues - and maintaining efficient flow of patient care
• Provide training to eye care staff - students and/or trainees
• Provide input into special advancements - promotions - and disciplinary actions
• Work Schedule: 40 hours a week - days off are determined by the needs of the service
• Four 8.5 hour shifts 7:00 am - 4:00 pm - One 6 hour shift 7:00 am - 1:30 pm
• Schedule to be discussed during interview
• Compressed/Flexible: Not Available Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Telework: Not Available Virtual: This is not a virtual position
• Functional Statement #: 000000