Part-time, 16 Hours/Week

Variable Days, 8am - 5pm

Onsite: Dental Clinic

Summary:

Responsibilities:
1.Coordinates all aspects of revenue cycle function including but not limited to appointment scheduling, registration, arrival/departure functions, visit preparation, verification of insurance eligibility, authorization of procedures, pricing estimates, co-pay and co-insurance collections.

2.Ability to work independently and with others on routine tasks, to follow written and oral instructions, referring special problems or unusual situations to the appropriate supervisor.

3.Provides excellent customer service to patients and their families upon arrival in the Dental Clinic in a professional, efficient and congenial manner.

4.Educates and assist the family of their financial responsibility and payment options in a confidential and professional manner.

5.Responsible for the registration process of patients arriving in the Dental Clinic.

6.Collects and verifies insurance information from patients.

7.Completes any additional clerical duties as assigned by Dental Clinic Management team.

8.Quality Improvement Expectations include documentation of patient account activity, registrations and insurance/benefit information.

9.Other duties as required.

Other information:
Technical Expertise
1.Experience in Patient Access, Patient Accounts or Customer Service, and the revenue cycle preferably in a dental or medical setting is required.

2.Ability to type 25 words per minute is preferred.

3.Excellent communication skills, both verbal and written is required.

4.Strong customer service, problem-solving and organizational skills are required.

5.Experience with medical terminology and ADA/ICD-CM coding is required.

6.Experience working with various levels within an organization is required.

7.Experience in healthcare is preferred.

8.Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required.

9.Experience working in an electronic medical record system (i.e. EPIC) is preferred.

Education and Experience
1.Education: High school diploma or equivalent is required.

2.Certification: None.

3.Years of relevant experience: Minimum of 3 years of experience is preferred.

4.Years of experience supervising: None.

Part Time

FTE: 0.400000

About Akron Children's

More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—...support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.

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