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Southern California Permanente Medical Group (Kaiser Permanente)
Murrieta, California
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Clinic Patient Representative Senior - Primary Family Med
DescriptionSummary:Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.Responsibilities:Responsible for determining, collecting and posting co-pays and deductibles; for addressing prior balances and establishing payment plans as directed by policy and procedure; for directing patients to appropriate financial counselors as needed; for ensuring accuracy in daily reconciliation/cash management processes for site/unitResponsible for prevention of injury or harm to self; for ensurin
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