Lead Certified Medical Assistant Float - UChicago Medicine AdventHealth Great Lakes

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Up to $1,500 Sign-On Bonus Available
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining UChicago Medicine AdventHealth Medical Group is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth Medical Group is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time Monday-Friday 8a-5p, Saturday 8a-1p (occasional)

Location: Will float to any clinic location (i.e., Bolingbrook, Carol Stream, Clarendon Hills, Hinsdale, Naperville, North Riverside, Plainfield, Westchester, Woodridge, etc.)

The role you'll contribute:

Assumes a supportive role and has responsibility and accountability for facilitating, communicating, and collaborating with both the healthcare team, and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient. Demonstrates personal accountability for relationship-based care, organizational mission, and core values. Provides direct patient care. Responsible for leading and providing front line staff support as it relates to day-to-day clinical operations. This includes, but is not limited to the delegation of duties to office staff as assigned, management of operational issues, assurance that staff adhere to clinic quality, regulatory, billing, and customer service standards, and the provision of staff duties. Individual will serve as point of contact for any issue in the daily operation of the clinic and will assess, resolve and/or escalate to Clinic Supervisor and/or Assistant Administrator as appropriate.

The value you'll bring to the team:

• Assesses patients physical, psychosocial, cultural, and spiritual needs through observation, interview, review of medical records, and clinical data.
• Evaluates patients response and reports to responsible provider to ensure optimal patient outcome.
• Contributes to the development and implementation of patient care plans in collaboration with the interdisciplinary team.
• Demonstrates competency in therapeutic and diagnostic interventions, including vital signs, minor treatments/procedures, prevention services, pre-visit planning, post-visit follow-up, and medication refills per protocol.
• Promotes, advocates, and collaborates to protect the health, safety, and rights of each patient.
• Provides patient and family education through assessment of health literacy, barriers to learning, readiness, needs, and ability.
• Encourages patient engagement in healthcare partnership using motivational interviewing, evidence-based self-management support protocols, tools, and teach-back methodology.
• Aids in the coordination of the patients care plan.
• Recognizes the patient or designee as a full partner in providing compassionate and coordinated care based on respect for the patients preferences, values, and needs.
• Provides relationship-based care, understanding what is most important to the individual and actively engaging them in all aspects of care.
• Contributes to continuous process improvement by taking an active role in patient experience and satisfaction.
• Other duties as assigned.
• Oversees clinic staff as assigned, ensuring compliance with policies and procedures, preparing work schedules, ensuring adequate staffing, resolving clinical operational problems, managing clinical supply ordering and expenses, and conducting performance reviews.

Qualifications

The expertise and experience you'll need to succeed :

• High School Grad or Equiv Required
• Technical/Vocational School Preferred
• One or more years of Work Experience Preferred
• Organizational
• Verbal Interpersonal
• Customer Relations
• Grammar/Spelling
• Read/Comprehend written instructions
• Follow verbal instructions
• Keyboarding (manual)
• Computer (visual)
• Clinical skills and knowledge base specific to specialty
• Basic Life Support - CPR Cert (BLS) Required and
• American Association Medical Assistants (AAMA) Required or
• American Medical Technologists (AMT) Required or
• National Center for Competency Testing -(NCCT) Required or
• National Healthcareer Association (NHA) Required or
• American Registry of Medical Assistants (ARMA) Required

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Patient Care

Organization: UChicago Medicine AdventHealth Great Lakes

Schedule: Full-time

Shift: 1 - Day

Req ID: 25038204

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.