Overview

Onsite at Arnett Hospital in Lafayette, IN. 2-week rotating schedule: 6a-6p x3 days, 1 half shift (6a-12p or 12p-6a, alternating weeks.)

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, in-room registration, insurance verification, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Key Responsibilities:

• Verify patient identity
• Enter accurate demographic and insurance data
• Obtain required forms such as consents and Medicare forms as needed
• Provide compassionate customer service in high-stress situations.

Requirements:

• Insurance Experience
• Computer Literacy
• Customer Service Skills
• Clear Verbal and Written Communication
• Time Management in Fast-Paced Environments
• Calm Under Pressure

*At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
* Requires working knowledge of patient registration and financial clearance.
* Requires a high level of interpersonal and problem solving skills.
* Requires effective written and verbal communication skills.
* Requires the ability to work within a team and maintain collaborative relationships.
* Requires the ability to take initiative and meet objectives.